User Researcher jobs in United States

Accelerating Life-Changing Solutions to Global Healthcare Challenges is the vision that unites us through a shared sense of purpose, whatever the role.

It speaks to the significant challenges that exist within global healthcare, and how we, as one team, can help to deliver better solutions and outcomes for our partners and for patients everywhere, sooner.Your job description outlines the important role and responsibilities that you own in achieving this vision.

Importantly too is how we go about living our vision. This is defined by the Prime mission:

Through a pioneering fusion of the finest expertise in science, strategy, evidence, technology and creativity we deliver the world-class outcomes that our global partners trust to achieve their goals.

It speaks to collaboration and to everyone’s responsibility to bring together the diverse expertise that exist across our team to deliver world-class outcomes.

Be Brave, Be Human, Be Passionate, Be Exceptional.

At Prime these values are integral to who we are. They are there to guide you in your role and support you on your personal journey to success. They shape our culture and support us in achieving our vision together, as one global team.

As Director, Scientific Services, you will lead the scientific and editorial team to deliver high-quality, compliant, and impactful medical communications that exceed client expectations. You will take responsibility for resource management, recruitment, and team development, while working closely with client services to ensure projects are delivered on time, on budget, and aligned with strategic objectives.

This senior role is ideal for an experienced medical communications professional with strong leadership, commercial awareness, and a proven track record in scientific writing and team management. You will inspire confidence with clients and external experts, contribute to business growth through proposals and pitches, and act as a role model across the agency, driving both scientific excellence and commercial success.

• At least 10 years’ healthcare agency experience in senior roles
• A life sciences degree, ideally combined with a higher degree (science Masters, PhD, or MD)
• Proven track record in leading an editorial/scientific team within a medical communications agency
• Extensive medical writing experience in a medical communications or pharma environment across a broad range of projects and therapeutic areas
• Line management/mentoring and reviewing experience in a medical communications agency
• Strong leadership and motivational skills
• Commercial awareness relating to financial management of medical communications business
• Experience of developing and attending new business pitches

• 33 days annual leave
• Birthday day off
• 5% pension contribution
• Private medical health insurance
• WORKsmart - allows employees to have flexibility around their start and finish time
• Hybrid working