User Experience jobs in United States

About this role

BlackRock is one of the world's leading asset management firms and Aladdin is the central nervous system powering the investment decisions of both the firm and its clients. At the heart of BlackRock is Aladdin, a $1bn technology business that has significant growth aspirations over the next five years, the organization responsible for crafting, building and operating enterprise financial technology. Being a member of Aladdin means working with the industry's leaders with vision to build innovative and next generation products that craft the financial markets.

Sitting at the intersection of business and technology, Product Managers and Marketers within the Aladdin Product organization work closely with Aladdin engineers, business collaborators and clients to innovate, conceptualize, design and market new capabilities to simplify our clients' business problems.

Job Purpose/ Background:

In this hybrid Product Management and Marketing role, you will be delivering Aladdin's regulatory & reporting product offering, working directly with Reporting teams, Legal and Compliance, Business Development teams, Relationship Managers and external clients to define and shape requirements as we continue our multi-year journey to build and market "outstanding" Reporting capabilities. You will develop a deep understanding of the market, users, business problems, and opportunities, keeping abreast of the competition in the regulatory technology & client reporting space, with an eye for commercialization. This will involve defining the strategy for driving awareness, engagement, and adoption for the product across the Aladdin community of prospects and existing clients, including measuring, optimizing, and being responsible for the user journey as it relates to product and feature adoption. You will connect directly with our users to understand their business problems and help deliver solutions, and partner with product, engineering and client teams to define the roadmap and deliver an outstanding user experience. The ability to maintain a strategic outlook on the products that the team supports, whilst being able to rapidly respond tactically, as, and when required, is an important part of the role.

Primary responsibilities:

• Deliver Client Projects relating to Regulatory Technology and Reporting improvements and product development (MiFID, EMIR, SFTR, Solvency II, SFDR, ESG Reporting)
• Lead the narrative to the community on Aladdin Reporting capabilities - demonstrating in depth product knowledge around investment and regulatory reporting, to help clients meet requirements
• Devise and implement strategies to grow usage for new and existing products within the Aladdin Reporting and Regulatory offering including SaaS, APIs and Managed services
• Host industry forums bringing in guides across the firm and external clients to share knowledge and market trends with users and acquire feedback to influence product decisions and prioritization
• Define the product positioning for new capabilities and set the go-to-market strategies
• Establish relationships with senior touchpoints including C-suite level at clients and partners
• Own engagement, adoption, and sentiment for user segments and personas
• Business analysis into market regulations, product development and client issues
• Become a regulatory data platform and reporting ecosystem expert, stay attuned to be ahead of regulation, industry, market, and technology trends to build opportunities for BlackRock and better serve our clients
• Be metrics driven. Track and measure usage and feedback to advise product strategy
• Conduct business process reviews and define target operating models, uncover areas for improvement, and develop mitigating enhancements required for both near and longer-term solutions
• Build high-quality product communications, use case guides, and key artifacts including business and functional requirement documents, user stories, test cases, user acceptance test plans and release notes
• Assist in Aladdin business development activities as a subject matter expert - attending prospect meetings, participating in proof of concept sessions, and crafting gold copy responses to RFPs

Crucial skills / experience:

• 7-10 years product management, product marketing, or project management experience with a focus on FinTech products
• Client facing experience and a customer service approach
• Experience with data analysis and programming languages, data visualization, notebooks, and/or business intelligence frameworks
• Understanding of the Investment Reporting lifecycle and Regulatory Reporting landscape is highly valued
• Ability to collect and distil business requirements from internal and external client users to provide technology partners with a clear understanding of improvement opportunities and ability to translate requirements into technical documentation and user stories / user journeys
• Strong communication and presentation skills with an ability to convey sophisticated concepts simply and clearly to clients
• Entrepreneurial drive and technical insight to make great products better
• Track record of influencing behaviour at various levels in the organization including cross-functional leaders and C-suite executives at clients
• Self-starter who enjoys working in a fast paced, high-intensity environment
• Global Partnership and flexibility - ability to work effectively as part of a geographically complementary team

Our benefits

To help you stay energized, engaged and inspired, we offer a wide range of employee benefits including: retirement investment and tools designed to help you in building a sound financial future; access to education reimbursement; comprehensive resources to support your physical health and emotional well-being; family support programs; and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.

Our hybrid work model

BlackRock's hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person - aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.

About BlackRock

At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children's educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.

This mission would not be possible without our smartest investment - the one we make in our employees. It's why we're dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.

BlackRock is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to age, disability, race, religion, sex, sexual orientation and other protected characteristics at law.