Service Delivery-Jobs in Kanada

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ICE

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2

31.05.2025

15.07.2025

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Business Overview

With over 50 years of experience, ICE is the UK’s largest independent provider of cleaning equipment. We manage thousands of sites across the UK in a wide variety of sectors including retail, healthcare, warehousing, manufacturing, distribution, and education. As well as supplying and servicing traditional cleaning equipment, we also have over a decade of experience in robotic floor cleaning machines. We are not only committed to a greener future through our own ESG strategy, but we also place the utmost focus on ensuring we offer products and services to customers that support their own sustainability goals and commitments.

At ICE we strive to encourage personal development and career progression, offering on-the-job training as well as support for professional qualifications for our employees. We are a fast-growing business and this position would suit someone who likes to hit the ground running and has a drive for success.

Role Overview

We are seeking a dynamic and results-driven Business Development Director to lead our expansion into new markets and drive growth through strategic acquisition of new business. This role is pivotal in identifying new opportunities, forging key partnerships and developing go-to-market strategies for our range of industrial cleaning machines and solutions.

Key Responsibilities and Accountabilities:

• Identify and evaluate new market opportunities.
• Capable of qualifying opportunities and utilizing ICE’s IPG team to successful trials and demonstrations.
• Able to work consultatively with the prospect to deliver a full ROI, cost efficient and analytical proposal.
• Develop and implement strategic plans to penetrate high-potential market segments.
• Lead market research initiatives to identify emerging trends, customer needs and competitive analysis to inform decision making
• Proactively generate and convert new leads through networking, cold outreach, events and partnerships
• Build a robust pipeline of opportunities with clear timelines and revenue targets
• Collaborate closely with our Marketing and Technical teams to align offerings with customer needs
• Negotiate contracts, pricing and service agreements with new clients
• Deliver consistent revenue growth in line with KPIs and strategic goals
• Represent the company at relevant industry events and client meetings
• Provide regular performance reports and forecasts to senior management
• Track key metrics including new client acquisition.
• Monitor industry trends and customer feedback to refine commercial strategy
• Cultivate and maintain relationships with key clients, partners and stakeholders
• Identify potential strategic partnerships and negotiate agreements
• Ensure client satisfaction with onboarding, ensuring service delivery and mobilization commence successfully.
• Lead the development of proposals, pitches and presentations to secure new business deals
• Support in introducing new products and innovations to the wider business and customers
• Delivery of monthly, quarterly and annual sales budget
• Management and support of the sales forecasting

Qualifications, Skills and Experience:

• Proven track record in business development, ideally within the industrial cleaning industry or similar B2B sectors
• Strong understanding of the company’s industry and market trends
• Excellent interpersonal, negotiation and presentation skills
• Creative writing and document preparation
• Good understanding and proficient use of Microsoft Office
• Highly self-motivated and organised
• Strategic mindset with strong analytical and planning capabilities
• Ability to work independently and collaboratively in a fast-paced environment
• Proficiency in IT, including relevant software and tools for data analysis and reporting
• Self-starter with high energy, drive and resilience
• Willingness to travel across the UK and internationally as needed

Our company are an equal opportunities employer and welcome applications from all suitable, qualified persons regardless of their sex, marital status, disability, religion, race, nationality, ethnic origins or social background.

If you are successful and are invited to an interview, you should ensure that you bring with you to the interview the correct documentation to confirm your right to work in the UK e.g. your passport (current or expired) or birth certificate with a letter confirming your national insurance number.

Due to the large volume of applications received, we are unable to respond to every application. If you have not heard back from us within 14 days of your application, unfortunately, on this occasion, your application has been unsuccessful, but we would like to take this opportunity to wish you every success in your future job search.