Qa jobs in United States
Customer Communications QA Leader
Virgin Money UK
Quality Manager
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Ramboll
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International Rescue Committee
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Royal Wolverhampton NHS Trust
Higher Level Quality Assurance Officer
Royal Wolverhampton NHS Trust
Verification & Validation Engineer-Cardiff,UK
Arjo
Principal Project Manager / Associate Project Manager, Transport Project Management Team
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Customer Communications QA Leader
Job summary
A leading financial services provider is seeking a Customer Communications Quality Control Manager to ensure high-quality, compliant, customer communications. This role involves developing processes, generating quality metrics reports, and collaborating with various departments. Ideal candidates will have experience in quality control within financial services, strong analytical abilities, and excellent communication skills. Additional benefits include a competitive salary, private medical insurance, and a flexible benefits scheme. This position is hybrid with travel to Glasgow or Gosforth required.
Benefits
Qualifications
- Proven track record of working in a quality control role.
- Experience with complex data sets.
- Excellent knowledge of Consumer Duty regulations.
Responsibilities
- Develop quality control processes for customer communications.
- Generate reports on communication quality metrics.
- Implement strategies to enhance communication quality.
Skills
Education
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.