Compliance Monitoring Officer

Equiniti; Lane End; On-site; GBP 40,000 - 50,000; Full time

Job summary

A leading compliance firm in the United Kingdom is seeking an experienced Compliance Officer to ensure adherence to regulatory requirements and oversee risk management practices. In this role, you will conduct thematic reviews, monitor compliance efforts, and provide comprehensive support to the Head of Compliance. The ideal candidate will have at least 2 years of experience in a compliance or risk department and specialized knowledge in FCA regulations. This position emphasizes proactive risk assessment and effective communication with senior stakeholders.

Qualifications

• At least 2 years' experience in a compliance or risk department.
• Subject matter expertise in FCA regulations or ICO requirements.
• Experience in a regulated environment, ideally financial.

Responsibilities

• Conduct Thematic Reviews per FCA guidance.
• Monitor Compliance Inbox and provide guidance.
• Maintain AML risk register and escalate patterns.

Skills

Compliance knowledge

Risk management

Communication

Analytical skills

Attention to detail

Education

CeMAP or equivalent qualification

Job description

Company Overview

Management Level G

We are Lenvi, and we are committed to becoming the go-to credit and analytics platform in our chosen markets, driven by a strong focus on our people, products, and clients. We support a broad range of household named clients, providing lending platforms and analytics solutions to both commercial and consumer businesses. Our capabilities span multiple asset classes, including invoice discounting, retail finance, unsecured lending, SME funding, and mortgages.

Values Statement

We epitomise the values of being bold, insightful, energetic, and curious. Embracing calculated risks, thinking deeply, bringing enthusiasm, and constantly seeking knowledge. These values fuel our innovative spirit, drive our growth, and enable us to make a positive impact on our stakeholders.

Role Summary

As an FCA-regulated business, maintaining robust systems and controls is fundamental to how we operate, ensuring our processes remain effective, compliant and customer-focused. This role plays a key part in providing independent oversight of regulatory requirements, identifying risks and ensuring appropriate remediation or mitigation is implemented. It delivers second-line Quality Assurance and monitoring of written and verbal communications, while supporting the Head of Compliance in embedding a strong culture of risk awareness, delivering the annual compliance plan, and continuously improving policies and processes to achieve good customer outcomes.

Responsibilities

• Conducting Thematic Reviews in line with FCA's guidance to identify risks, assess regulatory effectiveness, promote best practice and suitable customer outcomes.
• PEPs and Sanctions screening and discounting to identify and report high risk customers.
• Process DSARs and other data/information requests in accordance with GDPR requirements.
• Monitor Compliance Inbox and provide guidance on queries raised, alongside maintaining relevant registers.
• Maintain AML risk register, and escalating suspected patterns for further investigation.
• Support QA officers with quality monitoring and assign appropriate remediation work to relevant colleagues across operations.
• Analyse risk and correctly identify appropriate remedial action to support fair customer outcomes.
• Conduct effective root cause analysis to support necessary improvements that feed into various business areas, policies and process changes.
• Ensure actions are effectively tracked to satisfactory resolution where remediation is required.
• Ensure that the Quality Assurance scorecard aligns to the Consumer Duty and other internal/external requirements and delivers good outcomes for customers.
• Provide MI to the Head of Compliance on relevant assurance outcomes.
• Provide feedback to Team Leaders on the outcomes of the monitoring with clear guidance on the areas of improvement and coaching.
• Identify areas of improvement or training with potential solutions.

Qualifications & Experience

• At least 2 years' experience working in a compliance or risk department.
• Subject matter expertise in one or more of the following: regulated mortgage sales, risk management, FCA regulations (MCOBS, BCOBS, ICOBS), ICO requirements (GDPR, breach reporting/handling), or Ofcom.
• Experience in communicating effectively and directly to senior and/or exec level people on Compliance matters.
• Experience within a regulated environment ideally financial.
• Confident in communicating directly with senior and executive stakeholders on compliance matters.
• Quick to learn, able to apply new knowledge effectively, and share it when needed.
• Capable of managing objections or conflicts and proposing appropriate solutions.
• Skilled at building strong relationships and integrating well within existing teams.
• Detail-oriented, methodical, and able to prioritise workload to meet tight deadlines in a changing environment.
• Proactive, analytical, and comfortable working under your own initiative to solve problems.
• CeMAP or other equivalent qualification.