Project Support jobs in United States

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Currys London Campus at Waterloo
Fixed Term Contract - 6 Months
Full Time
Grade 4

We’re iD Mobile, one of the UK’s leading mobile virtual network operators. We launched in May 2015 and have over 2.1 million Pay Monthly customers. We’re pretty sure our success has a lot to do with our wide range of feature-packed plans. We offer everything from super-value Pay-as-you-go and SIM-only deals, right up to the latest smartphones from the big-name manufacturers. We’re delighted about our success so far and have very ambitious plans for the future.

iD Mobile is an exciting place to work. We’re a relatively young and dynamic start-up, and we value innovation, imagination, and creativity. If you’ve got a great idea, we’ll help you run with it. We’re passionate about finding new ways to address our customers’ needs. We’re a little different to other start-ups, though, because we’re part of Currys PLC, Europe's leading electrical and mobile retailer. So, while iD Mobile has only been going for a few years, we’re part of a much bigger family.

The Product Owner is the interface between the business and our engineering resource, which is delivered offshore, and managed through Central Engineering (who are onshore). The product owner is responsible for writing detailed business and functional requirements into stories that technical architects and technical leads can derive technical requirements from, that ultimately become playable stories that our offshore team can develop and deploy.

As one of three mobile businesses within Currys, we share a backlog with two further brands. The Product Owner further supports and enables the business owners in jointly agreeing sprint content and liaises with subject matter experts and stakeholders across the businesses, in order to understand, articulate and prioritise the backlog and roadmap requirements.

Key Responsibilities:

• Own and scope the roadmap for iD and CLC
• Liaise with, consult, advise and keep informed, all business stakeholders
• Funnel / filter / handle all business requirements for the development roadmap
  (small change and projects)
• Research and articulate business and functional requirements (As a, I want, So that)
• Define the desired outcomes (Given, When, Then)
• Support the development of stories to meet Definition of Ready
• Prioritise and manage tickets for each of the two brand roadmaps in scope for this role,
  and support cross-brand prioritisation
• Be a key contributor / owner of the refinement of stories and backlog as a whole
• Be the point of contact for Scrum Master, Technical Leads, BAs and developers
• Attend all standups and Sprint Ceremonies alongside the technical teams
• Provide sprint / testing / production sign-off to ensure requirements are delivered as described
• Plan, agree, manage and communicate progress and ultimately Go Live with stakeholders

Required Skills & Experience:

• We Own It; co-own the backlog, prioritise effectively and adapt to ensure timelines are met
• We Put Customers First; apply user centric thinking to every aspect of our requirements
• We Win Together; be a knowledgeable and collaborative voice across all your touchpoints
• Excellent written and verbal communication skills, when it comes to producing and playing back business requirements to both business and engineering audiences
• Excellent stakeholder management skills, when it comes to gathering requirements and signoff

Extensive (5+ years) experience

• As a Product Owner, Business Analyst or Service Design Lead

Significant (3+ years) experience

• Working with Jira and Confluence
• D2C E-commerce, including payment systems, technical SEO, business critical integrations

Candidates with the following experience would be preferred

• Experience working in multi brand environments
• Experience working in mobile or other regulated industries (. FCA regulated)
• Experience with the following: GA/GA4, Contentsquare, Optimizely

Qualitifications:

• Degree in Ecommerce, Computer Science, Data Science or related fields
• Expert Jira & Confluence user
• Skilled MS Office user (predominantly Excel, PowerPoint, Word)

We know our people are the secret to our success. That's why we're always looking for ways to reward great work. You'll find a host of benefits designed to work for you, including:

• 25 days of annual leave (plus bank holiday entitlement)
• Private Medical Insurance
• Life Assurance
• Fantastic Colleague Discounts on Tech with Currys and iD Mobile
• Access to Champion Health
• Hybrid Working (with an expectation to meet in person 2-4 times per month)

Join our team and we'll be with you every step of the way, helping you develop the career you want with new opportunities, on-going training and skills for life.

Not only can you shape your own future, but you can help take charge of ours too. As the biggest recycler and repairer of tech in the UK, we’re in a position to make a real impact on people and the planet.