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ServiceNow Architect CSM focus Portal

JR United Kingdom

York

A distancia

GBP 80.000 - 110.000

Descripción del empleo

ServiceNow Architect CSM focus Portal

Client:

Innova Solutions

Location:

Job Category:

Other

EU work permit required:

Yes

Job Views:

Posted:

06.06.2025

Expiry Date:

21.07.2025

Job Description:

ServiceNow Architect CSM focus Portal

Contract

FULL REMOTE FROM (UK, France, Poland, Portugal, Spain)

Seeking an experienced CSM architect to support transversal design topics, with a focus on OnePortal integration between Adobe and ServiceNow. Expertise in CSM Portal and integrations is required.

Technical & Functional Experience:

Good knowledge of CSDM
Awareness of product roadmaps
Knowledge of Workspaces, UI Builder, Flow Designer
Experience with integrations using scripted APIs and Integration Hub
Deep understanding of the ServiceNow Platform and core features (main applications, shared capabilities, CMDB)
Portal management and customization
Experience with CSM, data exchange between Portal, CSM Portal, Service Catalog definition and setup
10+ years Hands-on ServiceNow experience with 3+ years on CSM & CSM Portal
Designing and prototyping skills to translate ideas into solutions leveraging ServiceNow capabilities
Strong problem-solving skills
Excellent communication skills, able to explain complex topics to non-IT audiences, active listening, supportive attitude
Proactive in proposing help, detecting areas for improvement, and seeking optimizations
Team player willing to support and assist in challenging situations

* El índice de referencia salarialse calcula en base a los salarios que ofrecen los líderes de mercado en los correspondientes sectores. Su función es guiar a los miembros Prémium a la hora de evaluar las distintas ofertas disponibles y de negociar el sueldo. El índice de referencia no es el salario indicado directamente por la empresa en particular, que podría ser muy superior o inferior.