Jobs in Gateshead, United States

Otera is the enterprise-grade Agentic Automation platform enabling teams to put their complex knowledge work on autopilot. By combining Agentic AI, business process digitization and no-code development in a single platform, teams can create AI apps in minutes to achieve 90%+ straight-through processing.

With €11 million raised in a Series A funding round co‑led by Red River West and Alpha Intelligence Capital, and the support of existing investors Lunar Ventures and Stride VC, we are accelerating our vision to become the go‑to provider for AI‑driven automation solutions across the globe.

We’re looking for a Pre‑Sales / Solutions Engineer to bridge the gap between our technical capabilities and client needs. You’ll work closely with the product, engineering, and sales team to understand client requirements, design tailored solutions, and communicate technical value in a clear, compelling way.

• Guide clients in understanding and leveraging Otera’s technology to streamline operations.
• Work with cross‑functional teams to design solutions tailored to client needs, demonstrating Otera’s impact on complex business processes.
• Deliver impactful demos and technical presentations to highlight platform value for technical and executive stakeholders.
• Support the sales team with technical guidance, addressing complex questions and differentiating our solutions.
• Lead PoCs, providing hands‑on experience and showcasing adaptability and self‑learning.
• Collect client insights to inform product improvements, reinforcing Otera’s leadership.
• Build and nurture trusted relationships with clients and C‑level stakeholders, positioning Otera as a long‑term strategic automation partner.

• Experience: 3+ years in pre‑sales, solutions engineering, or technical consulting roles within AI/ML‑focused environments.
• Industry Expertise: Familiarity with enterprise processes in insurance, banking, and financial services sectors.
• AI & Automation Knowledge: Desirable familiarity with Agentic technologies and workflow automation solutions (n8n, boomii, workato, etc.).
• Effective Communication: Ability to translate complex technical concepts into clear, outcome‑oriented business language.
• Technical Aptitude: Hands‑on proficiency with APIs, JavaScript, Python scripting, and proof‑of‑concept management.
• Executive Engagement: Proven experience engaging with C‑level stakeholders and influencing strategic decisions.
• Autonomy: Self‑driven and independent, able to manage priorities and deliver results with minimal supervision.
• Project Management: Experience managing client engagements from discovery to closing, ensuring timely, high‑quality outcomes.
• Strategic Problem Solving: Strong business acumen and analytical mindset to identify and address key process improvement opportunities.
• Collaboration & Agility: Startup‑ready mindset, comfortable iterating quickly, collaborating across teams, and operating in ambiguity.

• Remote Work & Culture: Enjoy the freedom to work from anywhere.
• Be among the first 80 to revolutionise industry standards and be part of the next unicorn.
• Gain access to top‑tier advisors and investors in their fields.
• Work with high‑quality, state‑of‑the‑art equipment.
• Competitive Salary Package.

We value diversity and promote it through empathy and respect. We assess based on professional skills, not on social background, gender, age, religion, sexual orientation, or skin colour.

Looking forward to receiving your application!