5,499

It Support Engineer jobs in United States

Remote Product Support Specialist Onboarding & Helpdesk Pro

Bedrock Learning

Greater London
Remote
GBP 15,000 - 19,000
22 days ago
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Product Support Specialist (Part-Time)

Bedrock Learning

Greater London
Remote
GBP 15,000 - 19,000
22 days ago

Customer Service Engineer

Simply Trinity Ltd

Lichfield
On-site
GBP 40,000 - 50,000
22 days ago

Technical Service Technician

CityFibre

Telford
Hybrid
GBP 30,000 - 40,000
27 days ago

Field Product Support Specialist - Robotic & Manual Joints

Stryker UK Limited

Sutton Coldfield
On-site
GBP 40,000 - 55,000
27 days ago
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Product Support Specialist - Robotic & Manual, South Wales & West Midlands

Stryker UK Limited

Sutton Coldfield
On-site
GBP 40,000 - 55,000
27 days ago

AI Product Support Specialist — Grow with AI

EightMoose.com

Greater London
On-site
GBP 60,000 - 80,000
27 days ago

AI Product Support Specialist

EightMoose.com

Greater London
On-site
GBP 60,000 - 80,000
27 days ago
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Field Product Support Specialist - Robotic & Manual Joints

Stryker UK Limited

England
On-site
GBP 60,000 - 80,000
27 days ago

Product Support Specialist - Robotic & Manual, South Wales & West Midlands

Stryker UK Limited

England
On-site
GBP 60,000 - 80,000
27 days ago

Enterprise SaaS Product Support Specialist (Hybrid)

Haven Holidays

Hemel Hempstead
Hybrid
GBP 30,000 - 40,000
27 days ago

Product Support Specialist

Stryker

Greater London
On-site
GBP 30,000 - 40,000
27 days ago

Product Support Specialist

PowerToFly

Guildford
On-site
GBP 30,000 - 40,000
28 days ago

Field Product Support Specialist - Robotic & Manual Joints

Stryker UK Limited

Coventry
On-site
GBP 30,000 - 45,000
28 days ago

Product Support Specialist - Robotic & Manual, South Wales & West Midlands

Stryker UK Limited

Coventry
On-site
GBP 30,000 - 45,000
28 days ago

Product Support Specialist

Stryker

Watford
On-site
GBP 60,000 - 80,000
28 days ago

Senior Desktop Engineer & Technician — Virtualisation Expert

Enterprise Support Solutions

City Of London
On-site
GBP 80,000 - 100,000
28 days ago

Multi-Skilled Engineer Technician | 4 on 4 off | 55k+OT

Müller UK & Ireland

Market Drayton
On-site
GBP 56,000
28 days ago

Field Product Support Specialist - Robotic & Manual Joints

Stryker UK Limited

Birmingham
On-site
GBP 30,000 - 40,000
28 days ago

Product Support Specialist - Robotic & Manual, South Wales & West Midlands

Stryker UK Limited

Birmingham
On-site
GBP 30,000 - 40,000
28 days ago

Sr.Product Support Consultant (Bilingual French and English)

Zenoti

Manchester
On-site
GBP 30,000 - 40,000
28 days ago

Optical Engineer/Technician

Enterprise Recruitment Ltd

England
On-site
GBP 40,000 - 55,000
28 days ago

Product Support Specialist

PowerToFly

Chertsey
On-site
GBP 30,000 - 45,000
29 days ago

Product Support Specialist

PowerToFly

Dorking
On-site
GBP 30,000 - 45,000
29 days ago

Product Support Specialist

Stryker

Walton-on-Thames
Remote
GBP 35,000 - 45,000
29 days ago
Remote Product Support Specialist Onboarding & Helpdesk Pro
Bedrock Learning
Remote
GBP 15,000 - 19,000
Part time
22 days ago

Job summary

An innovative educational technology company is seeking a Product Support Specialist to provide exceptional customer support remotely. This part-time role requires experience in customer support, excellent communication, and problem-solving skills. The successful candidate will support schools via phone, email, and chat, troubleshoot issues, and onboard new clients. The company fosters a flexible work culture with genuine passion for education and provides a supportive environment to encourage innovation and career growth.

Benefits

Comprehensive private medical coverage
Annual pay increase
£1,000 yearly personal allowance for training

Qualifications

  • Previous experience in customer or product support, ideally within SaaS or EdTech.
  • Highly motivated and driven to deliver exceptional support and exceed expectations.
  • Proactive, curious, and enthusiastic about learning new skills.

Responsibilities

  • Deliver front-line customer support via phone, email, and live chat.
  • Manage our helpdesk to ensure all support tickets are acknowledged and resolved.
  • Troubleshoot technical issues and carry out technical onboarding for new schools.

Skills

Customer support experience
Excellent communication skills
Problem-solving
Tech-savvy
Analytical skills

Tools

Zendesk
Hubspot
Job description
An innovative educational technology company is seeking a Product Support Specialist to provide exceptional customer support remotely. This part-time role requires experience in customer support, excellent communication, and problem-solving skills. The successful candidate will support schools via phone, email, and chat, troubleshoot issues, and onboard new clients. The company fosters a flexible work culture with genuine passion for education and provides a supportive environment to encourage innovation and career growth.

* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.