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London IT Support Engineer - 2nd/1st Line, Growth Path
Resumo da oferta
A well-established London-based MSP is seeking a Second Line IT Support Engineer and a First Line Support Engineer to join their team. The role involves troubleshooting, supporting junior team members, and providing IT support at client sites. Key qualifications include experience in a Help Desk environment, strong communication skills, and familiarity with Microsoft operating systems. Competitive salaries for both positions range from £28,000 to £45,000 depending on experience, along with opportunities for career progression.
Qualificações
- Experience in remote IT Help Desk and Deskside Support.
- Solid experience with troubleshooting desktop/server issues.
- Excellent written and verbal communication skills.
Responsabilidades
- Resolve tickets and support junior team members.
- Perform basic IT support at client sites.
- Manage own tickets and aim for First Fix First Time.
Conhecimentos
Formação académica
Ferramentas
* O salário de referência é obtido com base em objetivos de salário para líderes de mercado de cada segmento de setor. Serve como orientação para ajudar os utilizadores Premium na avaliação de ofertas de emprego e na negociação de salários. O salário de referência não é indicado diretamente pela empresa e pode ser significativamente superior ou inferior.