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It Software Engineer ofertas em United States

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London IT Support Engineer - 2nd/1st Line, Growth Path
AWD online
Greater London
Híbrido
GBP 28.000 - 45.000
Tempo integral
Há 12 dias

Resumo da oferta

A well-established London-based MSP is seeking a Second Line IT Support Engineer and a First Line Support Engineer to join their team. The role involves troubleshooting, supporting junior team members, and providing IT support at client sites. Key qualifications include experience in a Help Desk environment, strong communication skills, and familiarity with Microsoft operating systems. Competitive salaries for both positions range from £28,000 to £45,000 depending on experience, along with opportunities for career progression.

Qualificações

  • Experience in remote IT Help Desk and Deskside Support.
  • Solid experience with troubleshooting desktop/server issues.
  • Excellent written and verbal communication skills.

Responsabilidades

  • Resolve tickets and support junior team members.
  • Perform basic IT support at client sites.
  • Manage own tickets and aim for First Fix First Time.

Conhecimentos

Troubleshooting skills
Customer service skills
Communication skills
Understanding of Windows OS
Passion for technology

Formação académica

MCSE or equivalent qualification

Ferramentas

Microsoft Exchange
Microsoft SQL Server
Symantec Anti-virus
Veeam Backup
Descrição da oferta de emprego
A well-established London-based MSP is seeking a Second Line IT Support Engineer and a First Line Support Engineer to join their team. The role involves troubleshooting, supporting junior team members, and providing IT support at client sites. Key qualifications include experience in a Help Desk environment, strong communication skills, and familiarity with Microsoft operating systems. Competitive salaries for both positions range from £28,000 to £45,000 depending on experience, along with opportunities for career progression.
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* O salário de referência é obtido com base em objetivos de salário para líderes de mercado de cada segmento de setor. Serve como orientação para ajudar os utilizadores Premium na avaliação de ofertas de emprego e na negociação de salários. O salário de referência não é indicado diretamente pela empresa e pode ser significativamente superior ou inferior.

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