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Customer Service Adviser jobs in United States

Account Manager

Social Allies

Grã-Bretanha
Híbrido
GBP 30 000 - 40 000
Há 9 dias
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GBP 45 000 - 65 000
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Commercial Manager

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GBP 60 000 - 80 000
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Account Manager
Social Allies
Grã-Bretanha
Híbrido
GBP 30.000 - 40.000
Tempo integral
Há 10 dias

Resumo da oferta

A creative agency in the United Kingdom is seeking a driven Account Manager to join their growing team. This role involves managing client relationships, creating impactful marketing campaigns, and overseeing social media strategies. The ideal candidate will have over 2 years of experience in the field, strong communication skills, and a knack for content creation. Opportunities for professional growth and a supportive work environment are part of the offering.

Serviços

Creative and supportive work environment
Opportunities for professional growth
Real impact on clients and their brands

Qualificações

  • 2+ years managing social media accounts or marketing campaigns.
  • Strong understanding of major platforms such as Instagram and Facebook.
  • Excellent copywriting, communication, and organisational skills.

Responsabilidades

  • Build and maintain strong client relationships through communication.
  • Create engaging content aligned with brand tone and goals.
  • Oversee daily social media posting and engagement.

Conhecimentos

Client relationship management
Social media management
Copywriting
Organisational skills
Content creation
Graphic design

Ferramentas

Canva
Photoshop
Final Cut Pro
Adobe Premiere Pro
Descrição da oferta de emprego
About the Role

Social Allies is seeking a creative, organised, and driven Account Manager to join our growing team. You’ll work closely with clients to understand their goals, build and maintain strong relationships, and deliver impactful social media and marketing campaigns.

Key Responsibilities
Client & Account Management
  • Build and maintain strong client relationships through regular communication and collaboration.
  • Understand client goals, develop marketing strategies, and deliver high-quality campaigns.
  • Serve as the main point of contact for clients, ensuring consistent, clear communication.
  • Prepare performance reports and provide insights to optimise future activity.
Content & Creative
  • Create engaging content (copy, visuals, videos, photography) aligned with brand tone and goals.
  • Manage and schedule content calendars across platforms.
  • Design graphics using tools such as Canva or Photoshop and contribute creative ideas for campaigns.
  • Take charge of media day shoots, including directing clients, coordinating the team, and capturing behind-the-scenes content.
Social Media & Community Management
  • Oversee daily social media posting, engagement, and trend monitoring.
  • Respond to comments, messages, and brand mentions to nurture communities.
  • Stay updated with evolving marketing trends and platform updates.
Marketing & Strategy
  • Conduct competitor and audience research to identify opportunities.
  • Support with website updates, blogs, and newsletters.
  • Analyse performance metrics to inform strategy and reporting.
Team Collaboration
  • Work closely with internal teams to deliver creative, strategic solutions.
  • Support junior staff, apprentices, or interns.
  • Contribute to maintaining a positive, organised, and creative office environment.
Skills & Qualifications
  • 2+ years managing social media accounts or marketing campaigns.
  • Strong understanding of major platforms (Instagram, Facebook, LinkedIn, TikTok, X, etc.).
  • Excellent copywriting, communication, and organisational skills.
  • Proficiency in social media tools and analytics.
  • Basic graphic design and content creation skills.
  • Ability to multitask in a fast-paced environment.
Bonus Skills
  • Experience with video editing (Final Cut Pro, Adobe Premiere Pro).
  • Client-facing experience, managing and liaising directly with clients.
  • Demonstrated passion for social media and content creation.
What We Offer
  • Creative, supportive, and fast-paced work environment.
  • Opportunities for professional growth and development.
  • Real impact on clients and their brands.

Being a creative agency, we would love to see a creative CV.

Job Type: Full-time

Work Location: In person/ flexible

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* O salário de referência é obtido com base em objetivos de salário para líderes de mercado de cada segmento de setor. Serve como orientação para ajudar os utilizadores Premium na avaliação de ofertas de emprego e na negociação de salários. O salário de referência não é indicado diretamente pela empresa e pode ser significativamente superior ou inferior.

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