Customer Experience jobs in United States

Benefit is Glowing… We Mean Growing… and we are currently searching for a Full‑time Brow and Beauty Expert to make real connections in Boots Stratford, Westfield.

As a Brow and Beauty Expert, you’ll be instrumental in achieving sales targets and creating exceptional customer experiences.

• Sales Goals & Targets: Consistently achieve individual retail sales goals, as agreed upon with the counter manager. Focus on building strong customer connections and expertly demonstrating products to drive sales and exceed targets.
• Brow Services & Revenue Generation: Provide waxing, tinting, and tweezing services to ensure exceptional customer satisfaction, leading to repeat appointments and increased service revenue.
• Teamwork Towards Sales Success: Collaborate with all team members to meet counter and business needs, contributing to overall sales success through shared effort.
• Promotions, Events & Sales Opportunities: Actively support in‑store, external, and charity events, leveraging them as opportunities to promote products, engage customers, and boost sales.
• Sales Tracking & Administration: Diligently complete daily and weekly worksheets to track individual sales performance and assist with counter manager administration to optimise sales strategies.
• Hygiene, Housekeeping & Brand Image: Maintain a clean and hygienic counter and displays to uphold brand standards and create an appealing shopping environment that encourages sales.

• Dynamic, enthusiastic, and sales‑driven
• Passion for make‑up and retail with a focus on achieving sales targets
• Result‑oriented, who likes a challenge and exceeding sales expectations
• Desire to provide a unique customer experience that drives customer loyalty and repeat business
• Flexible availability including weekends, late nights, bank holidays and holiday periods.
• Minimum 6 months retail experience with a passion for sales success

• Product Discount
• Staff Sale
• New Launch Gratis
• Annual Leave
• Full Training provided
• Refer a friend scheme
• Competitive Commission Scheme

Bold Brows and even Bolder Opportunities as a Brow and Beauty Expert! The brand behind Benetint, The POREfessional, BADgal BANG!, and probably at least one eyebrow product in your bag. (After all, we’re the world’s No. 1 brand dedicated to eyebrows.) At Benefit, we are all about feeling good, and nothing feels as good as belonging.

Come paint the world PINK with us!

Apply to become a Brow and Beauty Expert.

We use video interview as part of our recruitment process, but if you have additional needs that requires some flexibility, please contact careersatbenefit@benefitcosmetics.com.