Retail Sales Associate, Irvine

GoPuff; Irvine; On-site; GBP 40,000 - 60,000; Full time

Job summary

A retail company is seeking a Retail Sales Associate responsible for delivering excellent customer service and various operational tasks. Key responsibilities include stocking the sales floor, e-commerce fulfillment, and providing product recommendations. Candidates should have skills in sales and customer interaction, with a desire to help customers find solutions. This position is ideal for those who thrive in a dynamic retail environment.

Benefits

Medical/Dental/Vision Insurance

401(k) Retirement Savings Plan

Employee discount

Vacation and Sick Time

EAP services

Qualifications

• Ability to create a positive customer experience.
• Skills in sales and merchandising.
• Experience in fulfillment processes.

Responsibilities

• Provide excellent customer service.
• Stock and maintain the sales floor.
• Pick and pack items for e-commerce orders.

Skills

Customer service

Sales techniques

Product knowledge

Job description

The Retail Sales Associate is responsible for providing an excellent customer experience and performing duties as assigned including, but not limited to, cashier, sales floor merchandising, replenishment, receiving and e-commerce fulfillment.

What We Offer

• Medical/Dental/Vision Insurance (for full-time employees)
• 401(k) Retirement Savings Plan
• 25% employee discount & FAM Membership
• Vacation and Sick Time for eligible employees
• EAP through AllOne Health (formerly Carebridge)

Key Roles and Responsibilities

• Model company values in all actions, communication and decision-making
• Maintain store standards by assisting with stocking, merchandising and e-commerce operations recovering the store to maintain cleanliness; and completing various operational projects/tasks
• Performs any other duties as directed by management

Sales Floor

• Consistently create a positive customer experience through the utilization of the sales and customer service programs
• Educate and enroll customers into BevMo!’s ClubBev Program and the Gopuff App.
• Use product knowledge and BevMo! training to make product recommendations to customer
• Provide the customer with solutions, such as product substitutions or special ordering a product when applicable

E-commerce

• Pick and pack items on a per order basis for dispatch to customers
• Ability to ensure accuracy of items picked/packed
• Clean and organize warehouse

Receiving

• Receive product from vendors, ensuring physical count matches purchase order/invoice, and resolve discrepancies when they do not match
• Merchandise product on the sales floor and in the warehouse to standards