Travel Coordinator

i2i Recruitment; Cheltenham; Hybrid; GBP 25,000 - 27,000; Full time

Job summary

A luxury travel company based in central Cheltenham is seeking a Travel Coordinator to deliver seamless travel experiences. The ideal candidate will manage bookings, arrange transport, and liaise with clients, ensuring excellent customer service. This full-time role offers a salary of £25,000 to £27,000, hybrid working conditions, and ample opportunities for career growth and travel.

Benefits

25 days holiday + bank holidays

6% pension contribution

Private health insurance

Discounted gym membership

Health and wellbeing support

Modern office environment with free coffee and snacks

Full training and a clear progression plan

Qualifications

• Strong attention to detail and ability to manage multiple tasks simultaneously.
• Confident working under pressure and meeting deadlines.

Responsibilities

• Confirm and manage hotel bookings, ensuring all services remain within budget.
• Arrange transport, tours, attraction tickets, and dining reservations.
• Resolve guest queries and support other departments when required.
• Prepare detailed itineraries and tour documents for both guests and suppliers.

Skills

Excellent communication and organisational skills

A genuine passion for travel and customer experience

Strong attention to detail

Proficiency in Microsoft Office (Outlook, Word, Excel, Teams)

Collaborative approach and relationship-building skills

Job description

Travel Coordinator

Cheltenham – £25,000 - £27,000 DOE
Full‑time | 37.5 hours per week | Hybrid (minimum 4 days in office)

Are you passionate about travel and delivering seamless, unforgettable experiences? Do you thrive in a fast‑paced environment where organisation and attention to detail are key? This is a fantastic opportunity to join a luxury travel company based in central Cheltenham, working alongside a friendly and supportive team who share your passion for creating memorable journeys for clients around the world.

What's in it for you?

• £25,000 - £27,000 depending on experience
• 357.5-hour working week
• 25 days holiday + bank holidays
• Opportunities to travel!
• 6% pension contribution
• Private health insurance
• Discounted gym membership
• Health and wellbeing support
• Modern office environment with free coffee and snacks
• Hybrid working: 1 day from home, 4 days in the office
• Full training and a clear progression plan to support your career growth

What you'll be doing:

• Confirm and manage hotel bookings, ensuring all services remain within budget
• Arrange transport, tours, attraction tickets, and dining reservations
• Negotiate supplier rates and make necessary adjustments to ensure smooth tour delivery
• Liaise with travel advisors to communicate updates and requirements
• Accurately cost additional client requests and manage related documentation
• Prepare detailed itineraries and tour documents for both guests and suppliers
• Oversee tour progress to ensure every element runs as planned
• Resolve guest queries and support other departments when required
• Proactively identify and resolve potential service issues before they arise

Must‑have's:

• Excellent communication and organisational skills
• A genuine passion for travel and customer experience
• Strong attention to detail and ability to manage multiple tasks simultaneously
• Confident working under pressure and meeting deadlines
• Proficiency in Microsoft Office (Outlook, Word, Excel, Teams)
• Collaborative approach and strong relationship‑building skills with colleagues and suppliers

Nice‑to‑have's:

• Experience in travel coordination, hospitality, or a related customer‑facing role
• Previous experience within a fast‑paced environment is a must! Hospitality or commercial settings!
• A second European language (beneficial but not essential)

Apply today

For immediate consideration send your CV to Ellie Tunnicliffe at i2i recruitment today.

We like to speak to every application, but due to the current climate this is not always possible. To ensure your application is not overlooked it is important that you emphasize any skills or work experience relevant to this position. If you have not heard from us within 5 working days, please assume that you have been unsuccessful in this instance.