Customer Care Manager jobs in United Kingdom

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Trading for over a decade and having an impressive list of regular clients, our Client help individuals and businesses secure the best rates for their international money transfers using cutting edge technology along with a strong customer support focus. Due to their ongoing success, they are now looking to recruit an additional Account Manager in London.

The Account Manager is a key role for the business to deliver high levels of client engagement and to ensure our client are driving the performance of the Inbound Sales Desk. You will be servicing and developing a portfolio of PFX clients with cross border payment needs. You will be helping individual clients effectively/better manage their FX exposures and mitigate currency risks.

Key Responsibilities

• Deliver effective management of all inbound leads
• Provide full support to new clients through their initial trades
• Clearly explain all elements of the service offered
• Conduct highly effective demonstrations of platform and technology
• Monitor open trades and ensure efficient delivery of all post-trade activity
• Acquire new clients and expand new business through existing client referrals, networking etc
• Promote all products and services of the business
• Help support the development junior team members.
• Meet and exceed all revenue and activity targets

The ideal applicant will have at least 2 years FX Sales experience, preferably either as an Account Manager or in Business Development, now looking to move into Account Management. You will have a proven track record of achieving targets along with the drive and ambition to progress your career. You will need to be commutable to Central London.

If you possess the FX Sales and Account Management skills and experience listed above and would like to find out more, please send a copy of your CV to John Sollesse at PMA Sales Recruitment quoting LDJ285.

Due to the nature of our business, we will only reply to those candidates who we feel have the relevant sales experience for this role.

Based in London, PMA Sales Recruitment specialise in recruiting for sales vacancies at all levels of Sales roles including Sales Executives, Account Managers, Sales Managers, Sales Directors, and Telesales Executives/Internal Sales. The sales roles that we manage and recruit for are across the spectrum including IT sales, Telecom sales, Media sales, financial sales, Information sales, Hosting sales and general Business to Business Sales positions and Sales.