Job Description
The Senior Patient Recruitment Associate (sPRA) will lead the day-to-day management of smaller study(s) or sections of larger studies to ensure they are delivered on scope, on budget, and on time with high quality and customer service.
You will oversee the management of assigned Patient Navigators (PNs), ensuring they are fully trained and effectively supported throughout the study to maintain high-quality work.
You will provide ongoing project updates to clients and internal teams, including key performance indicators (KPIs) to demonstrate impact. Analyzing collected data to identify trends and presenting information to stakeholders will also be part of your responsibilities.
This role involves significant work with service software, including training and feedback for improvements. Daily oversight of software functionalities is required to identify and report issues.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.