1,393

Client Success Manager jobs in United States

London-based Litigation AI Success Lead (Equity)

Matter Intelligence

City Of London
On-site
GBP 65,000 - 85,000
30 days ago
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Dynamic Cover Supervisor — Lead Classrooms & Student Success

Randstad Education

Sefton
On-site
GBP 40,000 - 60,000
30+ days ago

Customer Success Representative

Black Nova Group

City Of London
Hybrid
GBP 30,000 - 45,000
30+ days ago

Customer Success Consultant Lead

NielsenIQ

Oxford
On-site
GBP 50,000 - 70,000
30+ days ago

Senior Customer Success Engineer

Veracode

United Kingdom
Remote
GBP 60,000 - 80,000
30+ days ago
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Senior Customer Success Engineer

Phylum

United Kingdom
Remote
GBP 60,000 - 90,000
30+ days ago

Customer Success Executive

Michael Page (UK)

England
Hybrid
GBP 30,000 - 40,000
30+ days ago

Customer Success Executive - Remote, Growth Path

Michael Page (UK)

England
Hybrid
GBP 30,000 - 40,000
30+ days ago
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Customer Success Representative

Nutrient

City Of London
Remote
GBP 40,000 - 60,000
30+ days ago

Customer Success Engineer II - EMEA Weekend Coverage

Customer Success

City Of London
On-site
GBP 60,000 - 80,000
30+ days ago

Customer Success Engineer

Trov

City Of London
On-site
GBP 53,000 - 73,000
30+ days ago

Customer Success Engineer

Antithesis

City Of London
On-site
GBP 50,000 - 70,000
30+ days ago

FinTech Startup Associate (Customer Success)

Acre Software

City Of London
On-site
GBP 30,000 - 40,000
30+ days ago

Customer Success Engineer

DeepHealth

City Of London
Hybrid
GBP 35,000 - 45,000
30+ days ago

Customer Success Associate

FirstMind

City Of London
On-site
GBP 60,000 - 80,000
30+ days ago

Customer Success Associate at FirstMind

Our Group

City Of London
On-site
GBP 30,000 - 50,000
30+ days ago

Customer Success Executive - RegTech & IDV Solutions

HR Force International

City Of London
On-site
GBP 35,000 - 50,000
30+ days ago

Bilingual French & EU Customer Success Specialist (Hybrid)

Antal International Network

Watford
On-site
Confidential
30+ days ago
London-based Litigation AI Success Lead (Equity)
Matter Intelligence
City Of London
On-site
GBP 65,000 - 85,000
Full time
30 days ago

Job summary

A leading technology firm in London is seeking a Customer Success Lead to drive the adoption of its AI litigation platform among top law firms. The successful candidate will manage client relationships, ensure account renewals, and optimize user experience while growing existing accounts. This role offers a competitive salary, equity options, and the opportunity to shape customer engagement strategy in a rapidly growing startup.

Benefits

Competitive salary
Equity options
Budget for learning and professional growth

Qualifications

  • 3-5 years in Customer Success, Account Management, or Sales with enterprise B2B software.
  • Proven ability to drive usage-based revenue growth in existing accounts.
  • Experience with professional services clients is a strong plus.

Responsibilities

  • Oversee the full client lifecycle including onboarding and training.
  • Build trusted, long-term relationships with partners and senior associates.
  • Guide fee-earners through complex workflows and make them experts in the product.

Skills

Customer Success
Account Management
Commercial Acumen
Technical Curiosity
Communication Skills
Data-driven Mindset
Job description
A leading technology firm in London is seeking a Customer Success Lead to drive the adoption of its AI litigation platform among top law firms. The successful candidate will manage client relationships, ensure account renewals, and optimize user experience while growing existing accounts. This role offers a competitive salary, equity options, and the opportunity to shape customer engagement strategy in a rapidly growing startup.

* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.