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Field-Based Biomedical Application Specialist
Job summary
A leading global diagnostics organization is seeking a Field-Based Biomedical Application Specialist to provide essential technical support across laboratory solutions. The ideal candidate will have a degree in Biomedical Science and minimum 2-3 years experience within an NHS pathology laboratory. Responsibilities include delivering training, troubleshooting, and supporting installations across multiple locations. This is a field-based role, requiring a valid UK driving licence and excellent customer-facing skills.
Qualifications
- Minimum 2-3 years experience in NHS pathology laboratory.
- Hands-on experience with diagnostic analysers like chemistry and immunoassay.
- Ability to work independently across multiple sites.
Responsibilities
- Deliver training to laboratory scientists and end users.
- Provide onsite troubleshooting and technical support.
- Coordinate and resolve customer issues efficiently.
- Support system installations, upgrades, and modifications.
Skills
Education
Location: Newcastle region (QE Gateshead, South Tyneside, Sunderland)
Hours: Monday - Friday
Contract: 12-month contract, Inside IR35
PAYE Rate: £200-£250 per day (excluding holiday pay)
Umbrella Rate: £265.27-£331.59 per day (including holiday pay)
Due to the location, you must be able to drive & have access to a vehicle. Full UK driving licence required.
An exciting opportunity has arisen for an experienced Biomedical Scientist or Applications Support Scientist to join a leading global diagnostics organisation as part of their North Technical Services team. This role provides essential support across chemistry and immunoassay analysers, as well as pre- and post-analytical laboratory solutions. You will play a key part in installation projects, troubleshooting activities, workflow optimisation and ensuring pathology laboratories receive the highest standard of technical support.
- Delivering training to laboratory scientists and end users
- Providing onsite troubleshooting and technical support across multiple hospital sites
- Coordinating and resolving customer issues efficiently
- Supporting system installations, upgrades, and modifications
- Participating in review meetings with laboratory teams
- Building and maintaining excellent working relationships with end users
- Degree in Biomedical Science or a related scientific field
- Experience working within an NHS pathology laboratory (minimum 2-3 years)
- Hands‑on experience with diagnostic analysers (chemistry, immunoassay, haematology, etc.)
- Strong technical problem‑solving and troubleshooting skills
- Ability to deliver user training confidently and clearly
- Ability to work independently across several sites
- Resilient, adaptable, and comfortable in fast‑paced environments
- Full UK driving licence
- Previous field‑based or applications specialist experience
- Experience supporting analyser installations or workflow improvements
- Knowledge of laboratory quality systems (QC, IQC, UKAS, ISO15189)
- Resilient, proactive, and confident in a customer‑facing technical role
- Skilled at analysing and resolving complex technical issues
- Highly organised, capable of managing travel and workload independently
- Motivated by delivering excellent service and exceeding customer expectations
- Keen to maintain and develop strong technical knowledge
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.