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Retail Security Officer
Job summary
A leading security services provider in Hereford is looking for a Retail Security Officer. This role involves delivering top-notch customer service while ensuring a safe shopping environment. Candidates should preferably hold a current SIA licence and have a checkable 5-year employment history. The position offers varied shifts and includes duties such as conducting store patrols and utilizing CCTV systems effectively. Employee benefits include a pension scheme and paid breaks.
Benefits
Qualifications
- Current SIA licence or willingness to undergo training.
- Ability to work varying shifts.
- Strong customer service skills.
Responsibilities
- Deliver industry-leading customer service.
- Deter violence and public order offences.
- Conduct patrols of the store.
- Utilize CCTV systems for crime reduction.
- Liaise with management and police.
Skills
Education
Pay rate: 12.60
Various Shifts (to be discussed at interview)
Mitie is looking for a Retail security officer who can deliver exceptional customer service whilst creating a safe shopping environment, free from the fear of crime for customers and colleagues.
It is preferable that you hold a current SIA licence or SIA Certificates (but in some circumstances training for a licence can be provided).
It is vital that you have a full 5-year checkable employment/education history, failure to do so could mean your offer will be withdrawn or your employment terminated.
- To deliver industry leading customer service
- To deter violence and public order offences
- To conduct patrols of the store
- Utilising CCTV systems to support the reduction of crime and stock loss
- Liaise with the store management teams
- Liaise with the Police and crime partnerships where required to foster a great working relationship to support the reduction of crime in store
- To wear Body Worn CCTV to support in the reduction of crime and increase colleague and customer safety
- Contracted hours
- Annual leave entitlement
- Pension and Life insurance schemes
- Free uniform supplied
- SIA Re-licencing programme
- Comprehensive induction and training programme
- Access to Mitie's outstanding employee benefits including financial services, retail discounts, reward schemes and online GP services
- Apprenticeship schemes
- Progression and development opportunities
- All breaks are paid
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.