Zoo Events & F&B Host: Weddings, Conferences & Parties

Chester Zoo; Chester; On-site; GBP 139,000 - 700,000; Part time

Benefits offered by this job

Staff pass

Complimentary tickets for friends and/

Free bus travel on X1

Staff discount

Subsidised staff canteen

Online discount / cashback scheme

Free entry to affiliated zoos via BIAZ

Job summary

Chester Zoo in Chester is seeking Events Team Members to support weddings, parties, conferences and other events across The Square and The Oakfield pub. The role combines hands-on event delivery with front-of-house duties in F&B.

You will lead small conferences, build client relationships, and ensure guests enjoy a world-class experience, with weekend and evening shifts on a minimum 8-hour weekly contracted basis.

Qualifications

• Excellent customer service skills, ideally gained in a similar environment such as an event space or hospitality venue
• Excellent communication skills and teamwork
• A good level of numeracy and literacy, to help with taking orders, reading menus and processing payments
• Cash handling experience
• Ability to think on your feet and adapt to a multitude of different scenarios
• A keen eye for detail and passion for high standards
• Due to licensing requirements, you must be aged 18 or older
• Bar and/or barista experience would be desirable

Responsibilities

• Assisting with event setups and pack downs, ensuring spaces look their best
• Welcoming and serving guests with a friendly, professional manner
• Supporting food and beverage service, including serving meals, drinks, and clearing tables
• Leading the delivery of small conferences, liaising with clients and ensuring their requirements are met
• Building and maintaining strong client relationships to support repeat business and positive feedback
• Supporting front-of-house Food & Beverage operations within the pub and other F&B outlets when required
• Maintaining cleanliness and presentation across event spaces and F&B areas
• Working with colleagues and managers to deliver seamless events from start to finish

Skills

customer service

communication

numeracy

teamwork

cash handling

attention to detail

Job description

Chester Zoo in Chester is seeking Events Team Members to support weddings, parties, conferences and other events across The Square and The Oakfield pub. The role combines hands-on event delivery with front-of-house duties in F&B.

You will lead small conferences, build client relationships, and ensure guests enjoy a world-class experience, with weekend and evening shifts on a minimum 8-hour weekly contracted basis.