Zoo F&B Assistant - Guest-Focused Service & Events

Chester Zoo

Chester

On-site

GBP 13,000 - 15,000

Full time

14 days+
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Benefits offered by this job

Permanent contract
33 days annual leave (pro rata)
Annual holiday buy/sell
Staff pass and complimentary tickets
Free travel on X1 bus
Healthcare plan
Discounted gym membership
Perks discounts
Pension scheme
Overtime opportunities

Job summary

Chester Zoo in the United Kingdom is seeking a Food & Beverage Assistant to support multiple outlets across the park. You will take and prepare orders, serve food and drinks, and help deliver memorable visitor experiences at cafés, kiosks and The Oakfield gastro-pub.

This role offers permanent contracts with flexible shifts, weekend and bank holiday work, and a range of benefits including annual leave, staff passes and a pension scheme.

Qualifications

  • Excellent customer service skills.
  • Flexible, positive and can-do attitude.
  • Excellent communication and teamwork skills.
  • Experience of working in a busy, high-volume environment.
  • Cash handling and EPOS experience.
  • A good level of numeracy and literacy.

Responsibilities

  • Welcoming and providing exceptional customer service to visitors and guests.
  • Taking and preparing food and drink orders.
  • Preparing and serving food and drinks, including table service.
  • Using barista skills to create beverages.
  • Providing recommendations on our food and drink options.
  • Operating EPOS systems and handling cash and payments.
  • Keeping venues clean, tidy and well stocked.
  • Supporting Chef teams in the kitchen when required.
  • Carrying out general front of house duties across outlets.
  • Supporting weddings, corporate events and other events.

Skills

Customer service
Flexible attitude
Communication
Teamwork
Cash handling
Numeracy

Job description

Chester Zoo in the United Kingdom is seeking a Food & Beverage Assistant to support multiple outlets across the park. You will take and prepare orders, serve food and drinks, and help deliver memorable visitor experiences at cafés, kiosks and The Oakfield gastro-pub.

This role offers permanent contracts with flexible shifts, weekend and bank holiday work, and a range of benefits including annual leave, staff passes and a pension scheme.

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