Zoo F&B Assistant - Guest-Focused Service & Events

Chester Zoo; Chester; On-site; GBP 13,000 - 15,000; Full time

Benefits offered by this job

Permanent contract

33 days annual leave (pro rata)

Annual holiday buy/sell

Staff pass and complimentary tickets

Free travel on X1 bus

Healthcare plan

Discounted gym membership

Perks discounts

Pension scheme

Overtime opportunities

Job summary

Chester Zoo in the United Kingdom is seeking a Food & Beverage Assistant to support multiple outlets across the park. You will take and prepare orders, serve food and drinks, and help deliver memorable visitor experiences at cafés, kiosks and The Oakfield gastro-pub.

This role offers permanent contracts with flexible shifts, weekend and bank holiday work, and a range of benefits including annual leave, staff passes and a pension scheme.

Qualifications

• Excellent customer service skills.
• Flexible, positive and can-do attitude.
• Excellent communication and teamwork skills.
• Experience of working in a busy, high-volume environment.
• Cash handling and EPOS experience.
• A good level of numeracy and literacy.

Responsibilities

• Welcoming and providing exceptional customer service to visitors and guests.
• Taking and preparing food and drink orders.
• Preparing and serving food and drinks, including table service.
• Using barista skills to create beverages.
• Providing recommendations on our food and drink options.
• Operating EPOS systems and handling cash and payments.
• Keeping venues clean, tidy and well stocked.
• Supporting Chef teams in the kitchen when required.
• Carrying out general front of house duties across outlets.
• Supporting weddings, corporate events and other events.

Skills

Customer service

Flexible attitude

Communication

Teamwork

Cash handling

Numeracy

Job description

Chester Zoo in the United Kingdom is seeking a Food & Beverage Assistant to support multiple outlets across the park. You will take and prepare orders, serve food and drinks, and help deliver memorable visitor experiences at cafés, kiosks and The Oakfield gastro-pub.

This role offers permanent contracts with flexible shifts, weekend and bank holiday work, and a range of benefits including annual leave, staff passes and a pension scheme.