Zoo Events & F&B Host

Chester Zoo; Chester; On-site; GBP 11,000 - 15,000; Part time

Benefits offered by this job

Staff pass

Free zoo entry for you and guests

Healthcare plan

Pension scheme

Discounted gym membership

Staff canteen

Job summary

Chester Zoo is seeking an Events Team Member to support weddings, parties, conferences and other events in The Square and The Oakfield gastro-pub. The role blends hands-on event delivery with front-of-house F&B duties and client liaison for small conferences.

You will join a busy team delivering world-class guest experiences, with varied shifts including weekends and evenings, and access to staff benefits and zoo entry. 18+ required.

Qualifications

• Excellent customer service skills, ideally gained in a similar environment such as an event space.
• Excellent communication skills and teamwork.
• A good level of numeracy and literacy, to help with taking orders, reading menus and processing payments.
• Cash handling experience.
• Ability to think on your feet and adapt to a multitude of difference scenarios.
• A keen eye for detail and passion for high standards.

Responsibilities

• Assisting with event setups and pack downs, ensuring spaces look their best.
• Welcoming and serving guests with a friendly, professional manner.
• Supporting food and beverage service, including serving meals, drinks, and clearing tables.
• Leading the delivery of small conferences, liaising with clients and ensuring their requirements are met.
• Building and maintaining strong client relationships to support repeat business and positive feedback.
• Supporting front‑of‑house Food & Beverage operations within the pub and other F&B outlets when required.
• Maintaining cleanliness and presentation across event spaces and F&B areas.
• Working with colleagues and managers to deliver seamless events from start to finish.

Skills

Customer service

Communication

Numeracy

Cash handling

Problem solving

Attention to detail

Job description

Chester Zoo is seeking an Events Team Member to support weddings, parties, conferences and other events in The Square and The Oakfield gastro-pub. The role blends hands-on event delivery with front-of-house F&B duties and client liaison for small conferences.

You will join a busy team delivering world-class guest experiences, with varied shifts including weekends and evenings, and access to staff benefits and zoo entry. 18+ required.