Zoo Events & F&B Assistant: Create Memorable Experiences

Chester-Zoo; Chester; On-site; GBP 13,000 - 14,000; Part time

Benefits offered by this job

Staff pass

Free travel on X1 bus

Healthcare plan

Gym membership discounts

Cinema discounts via Perks

Pension scheme

Staff canteen

Online discounts

Free entry to affiliated zoos

Job summary

Chester Zoo is seeking Events Team Members to support weddings, parties, conferences and other events at The Square and The Oakfield pub. You will deliver guest experiences, assist in F&B front-of-house, and lead small conferences while building strong client relationships.

The role is hands-on, varied and requires adaptability, with shifts including weekends, evenings, and some early mornings. A supportive team environment and opportunities to grow are offered.

Qualifications

• Excellent customer service skills, ideally gained in a similar environment such as an event space.
• Excellent communication skills and teamwork.
• A good level of numeracy and literacy, to help with taking orders, reading menus and processing payments.
• Cash handling experience.
• Ability to think on your feet and adapt to a multitude of different scenarios.
• A keen eye for detail and passion for high standards.
• Due to licencing requirements, you must be aged 18 or older.
• Bar and/or barista experience would be desirable.

Responsibilities

• Assisting with event setups and pack downs, ensuring spaces look their best
• Welcoming and serving guests with a friendly, professional manner
• Supporting food and beverage service, including serving meals, drinks, and clearing tables
• Leading the delivery of small conferences, liaising with clients and ensuring their requirements are met
• Building and maintaining strong client relationships to support repeat business and positive feedback
• Supporting front‑of‑house Food & Beverage operations within the pub and other F&B outlets when required
• Maintaining cleanliness and presentation across event spaces and F&B areas
• Working with colleagues and managers to deliver seamless events from start to finish

Skills

Excellent customer service

Excellent communication

Teamwork

Numeracy and literacy

Cash handling

Think on feet

Attention to detail

Aged 18+

Job description

Chester Zoo is seeking Events Team Members to support weddings, parties, conferences and other events at The Square and The Oakfield pub. You will deliver guest experiences, assist in F&B front-of-house, and lead small conferences while building strong client relationships.

The role is hands-on, varied and requires adaptability, with shifts including weekends, evenings, and some early mornings. A supportive team environment and opportunities to grow are offered.