Guest Experience F&B Assistant

LLOYD'S REGISTER INTERNATIONAL; Chester; On-site; GBP 13,000 - 14,000; Part time

Benefits offered by this job

Staff pass to visit the zoo

Healthcare plan

Pension scheme

Discounts on tickets and services

Annual leave

Job summary

Chester Zoo is seeking a Food & Beverage Assistant to join our team across a variety of outlets, including restaurants, cafes, kiosks and events spaces. The role involves welcoming guests, taking orders, serving food and drinks, and supporting events such as weddings and corporate functions at The Oakfield and The Square.

You’ll work up to 20 hours per week with opportunities for additional shifts. A flexible, positive attitude and strong customer service are essential, along with cash handling

Qualifications

• Excellent customer service skills
• Flexible, positive and “can do” attitude
• Excellent communication and teamwork skills
• Experience in a busy, high-volume environment
• Cash handling and EPOS experience
• A good level of numeracy and literacy
• The ability to work flexibly as part of a team

Responsibilities

• Welcoming and providing exceptional customer service to visitors and guests
• Taking and preparing food and drink orders
• Preparing and serving food and drinks, including table service
• Using barista skills to create hand-crafted beverages
• Providing recommendations on our food and drink options
• Operating EPOS systems and handling cash and payments
• Keeping restaurants, cafés, bars and dining areas clean, tidy and well stocked
• Supporting Chef teams in the kitchen when required
• Carrying out general front of house duties across outlets
• Supporting The Oakfield and The Square with weddings and events
• Helping with setup and breakdown of events
• Supporting other Food & Beverage outlets across the zoo

Skills

Excellent customer service skills

Flexible attitude

Excellent communication

Teamwork skills

Cash handling and EPOS experience

Numeracy and literacy

Tools

EPOS Systems

Job description

Chester Zoo is seeking a Food & Beverage Assistant to join our team across a variety of outlets, including restaurants, cafes, kiosks and events spaces. The role involves welcoming guests, taking orders, serving food and drinks, and supporting events such as weddings and corporate functions at The Oakfield and The Square.

You’ll work up to 20 hours per week with opportunities for additional shifts. A flexible, positive attitude and strong customer service are essential, along with cash handling