Youth Support Worker

Hightown Housing Association Ltd; Bushey; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Blue Light Card discounts

Mileage paid for car use

Ongoing training and development

Pension & life assurance (3× salary)

Long Service Awards

Monthly Attendance Bonus

Annual salary and cost-of-living/price

Employee assistance helpline

33–35 days annual leave

Job summary

Hightown Housing Association Ltd is seeking a dedicated youth support worker to build trusting relationships with young people aged 16 and 17. You will work 25-hour shifts, including weekends and sleep-ins, with enhanced pay for sleep-ins.

A Level 4 or equivalent diploma within one year is required, along with a valid UK driving licence and access to a vehicle for business use. You will maintain records, follow support plans, and collaborate with colleagues and agencies to promote independence

Qualifications

• Must have excellent communication with young people and families.
• Trauma-informed approach and ability to promote life skills.
• Good record-keeping and adherence to support plans.

Responsibilities

• Build trusting, compassionate relationships with young people.
• Provide trauma-informed support and promote life skills.
• Encourage independence rather than personal care.
• Maintain clear records and follow support plans.
• Lone work when needed and collaborate with colleagues and agencies.
• Communicate effectively with diverse young people and work well in a team.

Skills

Communication

Trauma-informed

Education

Level 4 or equivalent Children, Young People & Families Practitioner Workforce Diploma

Tools

Driving licence

DBS Update Service

Job description

• Build trusting, compassionate relationships
• Provide trauma-informed support and promote life skills
• Encourage independence rather than personal care
• Maintain clear records and follow support plans
• Lone work when needed and collaborate with colleagues and agencies
• You are caring, adaptable and confident communicating with young people from diverse backgrounds. You value inclusion, work well both independently and as part of a team, and are committed to person-centred support and continuous learning.
• Full UK driving licence with business insurance and access to a vehicle for business use
• You must commit to starting a Level 4 or equivalent Children, Young People & Families Practitioner Workforce Diploma within one year of joining
• You must sign up to the DBS Update Service
• Ability to work as part of a 25-hour rota, including weekends, bank holidays, and sleep-ins (for sleep-ins you will receive an enhanced flat rate payment of £52.78).
• £26,853 per annum
• 33-35 days annual leave
• Blue Light Card - access to thousands of retailer discounts
• Mileage paid for car usage
• Ongoing training and development opportunities
• Pension & life assurance (3× salary)
• Long Service Awards
• Monthly Attendance Bonus
• Annual salary and cost-of-living review
• Employee assistance helpline
• This role involves working with young people, including those aged 16 and 17. The successful candidate must always maintain appropriate professional boundaries and understand their responsibilities in relation to positions of trust. All appointments are subject to satisfactory right to work, enhanced DBS, reference and medical clearances. Successful candidates will be required to join the DBS Update Service, with the subscription cost reimbursed by Hightown. We will be shortlisting and interviewing on an ongoing basis so may close the vacancy early.
• We are an Equal Opportunities and Disability Confident Employer.