Youth Support Worker

Hightown; Redbourn; On-site; GBP 23,000 - 31,000; Full time

Benefits offered by this job

33 days annual leave

Blue Light Card discounts

Mileage paid for car use

Workplace pension and life assurance

Annual performance bonus

Monthly attendance bonus

Salary and cost of living reviews

Ongoing training and development

Employee assistance helpline

Job summary

Hightown is recruiting a dedicated Support Worker for Young People’s Services in St Albans. The role involves practical and emotional support in homes, building trusted relationships and empowering young people to develop confidence, skills and independence.

You will work across a 24-hour rota (evenings, weekends and regular sleep-ins paid at £52.78 per night) and collaborate with colleagues and partner agencies while maintaining professional boundaries.

Qualifications

• Demonstrates genuine commitment to supporting young people.
• Patient, understanding approach to diverse backgrounds.
• Focus on empowering independence, not personal care.
• Strong communication and teamwork with colleagues and partners.
• Comfortable working alone with accountability and curiosity.
• Good record-keeping and organisational skills.
• Maintain professional boundaries and manage workload.
• Willingness to participate in 24-hour rota including sleep-ins (£52.78 per night).

Responsibilities

• Provide practical and emotional support in young people’s homes.
• Build trusted relationships and celebrate progress.
• Support young people to build confidence, skills and independence.
• Work collaboratively with colleagues and partner agencies.

Skills

Commitment to young people

Patience & understanding

Empower independence

Communication & teamwork

Lone working

Organisation & record-keeping

Professional boundaries

Sleep-in experience

Job description

Support Worker - Young People’s Services

All potential applicants are encouraged to scroll through and read the complete job description before applying.

Full Time - 37.5 hours per week - £26,853pa - St Albans

Are you passionate about making a real difference in young people’s lives? We are looking for a dedicated Support Worker to help young people (including separated migrant children) build confidence, skills, and independence.

In this role, you will provide practical and emotional support within young people’s homes, always working with compassion, respect and inclusion. You will build trusted relationships, celebrate progress, and empower young people to take ownership of their futures, while working collaboratively with colleagues and partner agencies.

What We're Looking For

• A genuine commitment to supporting young people
• A patient and understanding approach, taking time to understand each young person’s experiences and needs
• A focus on empowering independence, not personal care
• Strong communication and teamwork skills, with a collaborative mindset
• Confidence in lone working, with accountability and professional curiosity
• Good record-keeping and organisational skills
• Ability to maintain professional boundaries and manage your workload effectively
• A positive, proactive attitude and commitment to learning and developmentThis role follows a 24-hour rota, including evenings, weekends, and regular sleep-ins (paid at £52.78 per night).

Shifts

• 2pm - 10pm
• Sleep in

7am-3pmEssential Criteria

• Full UK driving licence with business insurance and access to a vehicle for business usePlease note:
• You must commit to starting aLevel 4 or equivalent Children, Young People & Families Practitioner Workforce Diploma within one year of joining
• You must sign up to the DBS Update ServiceHightown Benefits

Hightown Benefits

• £26,853 per annum, plus sleep in payments of at least £52.78
• 33 days annual leave, including bank holidays, rising to 35 days with service
• Blue Light Card, access to discounts for national and local retailers
• Mileage paid for car usage
• Workplace pension and life assurance (three times annual salary)
• Annual performance bonus and monthly attendance bonus
• Annual salary and cost of living review
• Ongoing training and development
• Employee assistance helpline

This role involves working with young people, including those aged 16 and 17. The successful candidate must always maintain appropriate professional boundaries and understand their responsibilities in relation to positions of trust.

All appointments are subject to satisfactory right to work, enhanced DBS, reference and medical clearances. Successful candidates will be required to join the DBS Update Service, with the subscription cost reimbursed by Hightown.

We will be shortlisting and interviewing on an ongoing basis so may close the vacancy early.

We are an Equal Opportunities and Disability Confident Employer