Youth Support Adviser

CXK Ltd; Hastings; Hybrid; GBP 26,000 - 27,000; Full time

Benefits offered by this job

Defined contribution pension (matched

Enhanced maternity & paternity leave

Training & development programmes

Mental and physical health initiatives

Job summary

CXK Limited in Hastings invites you to join the Youth Employability Service as a Youth Support Adviser. You will welcome 16–18-year-olds into YES, assess their needs and help them reconnect with education, employment or training.

You’ll contact young people by phone, text, email and face to face, tracking those at risk of missing out and arranging support. We value communication, organisation and a proactive approach.

Qualifications

• An approachable manner and strong communication skills.
• Good organisation and time management.
• Confidence using Microsoft Office.
• A willingness to learn and respond to feedback.

Responsibilities

• Contact young people by phone, text, email and face to face to assess needs.
• Provide one-to-one support, arrange appointments, make referrals and keep accurate records.

Skills

Approachability

Communication skills

Organisation

Time management

MS Office

Willingness to learn

Job description

Location: Hastings Contract: Permanent, Full Time, Hybrid available (min 3 days per week in office) Team: Youth Employability Service (YES) Salary: £25,878 - £26,262 Closing Date: 16th November 2026

Be the person who helps a young person take their first step forward. As a Youth Support Adviser, you’ll welcome 16–18-year-olds into YES and help them reconnect with education, employment or training.

The Role

You’ll contact young people by phone, text, email and face to face, finding out what they’re doing and what support they need. This work, known as tracking, helps the team reach young people who might otherwise miss out.

You’ll also provide one-to-one support, arrange appointments, make referrals and keep accurate records.

About You

• An approachable manner and strong communication skills.
• Good organisation and time management.
• Confidence using Microsoft Office.
• A willingness to learn and respond to feedback.

A career with CXK offers rewarding work and opportunities to develop your skills while making a positive difference to people’s lives. You’ll help young people feel heard, recognise their options and take practical steps towards their future.

CXK employee benefits include:

• Defined contribution pension scheme, with contributions matched by CXK up to 10%, depending on length of service criteria.
• Enhanced maternity and paternity leave.
• Training and development programmes and opportunities.
• Mental and physical healthcare initiatives and more.

About CXK

CXK empowers people to succeed in employment, education and training. The charity strives for a fairer society where everyone can grow and realise their potential. “The CXK Way” embodies the following core values:

Ethical – We work with professionalism, honesty and integrity

Passionate – We reach out enthusiastically to all who need our support

Innovative – We inspire, enhance and improve

Collaborative – We engage, support and share with others

You can click here to learn more about us.

Recruitment Timeline

Application review date: Tuesday 17 November 2026

Interview date: Thursday 26 November 2026

Please note: Applicants will need to complete an enhanced DBS check and provide employment references before any offer of employment can be made.