Youth Housing & Independence Coach

LGBT Jobs; Farnworth; Remote; GBP 18,000 - 24,000; Full time

Job summary

BACKUP North West is seeking 3 compassionate, resilient and motivated people to join our Lucas Project team in Bolton, supporting young people aged 16-25 who are experiencing homelessness or at risk of homelessness. This is more than a housing role; it’s about building relationships, supporting independence and celebrating progress.

You will help young people develop resilience, confidence and employability skills, while promoting a safe, supportive and compliant service that meets funder and

Responsibilities

• Building resilience within young people
• Building their confidence and self-esteem
• Developing their social and communication skills
• Improving their motivation
• Helping them to set goals and plan for their future
• Support them to improve their future employability - CV writing and interview skills; re-entering education and seeking, securing and maintaining employment
• Helping them to access positive, low cost activities and make meaningful use of their time
• Engaging with young people in order to sustain their supported accommodation
• Engaging with other specialist services
• Provide a comprehensive support and service that meets the highly quality standards set by BACKUP
• Develop effective and professional working relationships internally and externally promoting a positive image of the service and of BACKUP North West
• Sign up new young people, go through tenancy/license agreements with them and complete housing benefits claim and records
• Ensure service meets the standards required under management agreements and contracts
• Induct young people in the conditions of stay and show them their bedsits/flats and the building of occupation
• Record information promptly and accurately as per scheme procedures
• Ensure the quality of service to young people is not compromised and standards are maintained to the highest level at all times
• Where necessary, in line with Scheme guidelines utilise the support interventions and exclusions policy
• Encourage young person participation and involvement. (To reduce likelihood of isolation and anti-social or unsafe behaviour)
• Deal with local authority Emergency Duty Teams, emergency services and Police were necessary
• Effective management of emergencies
• Produce incident reports
• Ensure service meets the best practice standards required under any management agreements and various RSL’s, ensuring best practice
• Ensure BACKUP complaints process is used to inform service standards
• Liaise with agencies and local authority departments on young person or scheme based queries
• Review and update all case notes, young person files, service risk alerts/ assessments, food hygiene, health & safety logs
• Produce correspondence, reports & minutes accurately & timely
• Ensure compliance with the Scheme’s policy and practices in relation to the allocation of tenancies under the referral process.

Job description

BACKUP North West is seeking 3 compassionate, resilient and motivated people to join our Lucas Project team in Bolton, supporting young people aged 16-25 who are experiencing homelessness or at risk of homelessness. This is more than a housing role; it’s about building relationships, supporting independence and celebrating progress.

You will help young people develop resilience, confidence and employability skills, while promoting a safe, supportive and compliant service that meets funder and