Youth Employability Team Lead

Trigon Recruitment Ltd

Ilford

Hybrid

GBP 34,000 - 42,000

Full time

2 days ago

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Job summary

Trigon Recruitment Ltd is seeking an experienced Employability Team Leader to lead a frontline employment support team delivering a high-profile youth employability programme across London. You will manage Career Coaches and Trainers, ensure high-quality delivery and strong employment outcomes.

The role combines leadership with hands-on delivery, coaching, and performance management across office, community and outreach settings.

Qualifications

Experience leading, coaching, supervising or managing staff.
Experience delivering employability, employment support, careers advice or welfare-to-work services.
Proven track record of achieving employment outcomes and performance targets.
Strong understanding of barriers facing young people entering employment.
Experience managing caseloads and supporting participants into work.
Excellent communication, coaching and mentoring skills.
Ability to analyse performance information and drive improvements.
Strong organisational and workload management skills.
Excellent IT skills and experience using CRM or case management systems.
Ability to work flexibly across office, community and outreach settings.

Responsibilities

Lead, motivate and develop a team of Career Coaches and Trainers.
Deliver regular supervision, coaching, one-to-ones and performance reviews.
Conduct case reviews and quality observations to support continuous improvement.
Recognise and celebrate success whilst effectively managing underperformance.
Support staff wellbeing, induction, probation and professional development.
Create a positive, high-performance culture focused on participant outcomes.
Take responsibility for team performance across key employability measures.
Monitor referrals, engagement, appointments, job applications, interviews and employment outcomes.
Analyse performance data and implement improvement plans where required.
Coordinate team workloads, caseload allocation and delivery schedules.
Ensure service continuity through effective planning and absence management.
Maintain oversight of participant journeys and progression activity.
Work closely with employer engagement teams to maximise opportunities.