Youth Employability Mentor & Pathways Coach

Telford College; Telford; Hybrid; GBP 28,000 - 34,000; Full time

Job summary

Telford College is launching its Youth Hub in the Skills Shop in Telford Town Centre. As an Employment and Skills Mentor you will work with young people aged 16–24, delivering personalised employability support, building confidence, and helping them progress to employment, apprenticeships or education.

You will manage a caseload, run one-to-one mentoring and group sessions, and collaborate with DWP Work Coaches, employers and community partners to secure sustainable progression.

Qualifications

• Experience in employability, recruitment or progression-focused roles.
• Experience supporting individuals into employment, education or training outcomes.
• Experience managing a caseload and working to targets/KPIs.
• Experience delivering one-to-one support/mentoring.
• Experience delivering group sessions, workshops or job clubs.
• Experience of outreach/community-based engagement.

Responsibilities

• Manage a caseload of participants and drive engagement and progression.
• Deliver regular structured one-to-one sessions to support participants into employment, education or training.
• Plan and deliver group-based employability sessions, including job clubs, workshops and skills sessions.
• Deliver practical employability support including CV writing, applications, interview prep and mock interviews, job search and digital job matching.
• Support progression into employment, apprenticeships, further education or provide in-work development.
• Identify and support participants to overcome barriers including confidence, mental health, housing, financial and social challenges.
• Deliver outreach activity across the community, including targeted areas and priority groups.
• Support engagement in hub activity through attendance at Jobcentre Plus sign-up days, community venues and events, recruitment and engagement sessions.

Skills

Experience in employability

Support employment outcomes

Caseload management

1:1 mentoring

Group sessions

Outreach engagement

Education

Level 2 English & Maths

Qualification in employability or guidance

Full UK driving licence

Job description

Telford College is launching its Youth Hub in the Skills Shop in Telford Town Centre. As an Employment and Skills Mentor you will work with young people aged 16–24, delivering personalised employability support, building confidence, and helping them progress to employment, apprenticeships or education.

You will manage a caseload, run one-to-one mentoring and group sessions, and collaborate with DWP Work Coaches, employers and community partners to secure sustainable progression.