Employment & Skills Mentor

onlyFE; Telford; On-site; GBP 28,000 - 34,000; Full time

Job summary

Telford College is launching a Youth Hub in the Skills Shop, Telford Town Centre, and seeks an Employment and Skills Mentor to lead frontline delivery. You will manage a caseload, run one-to-one sessions, and plan group employability activities to help participants move into employment, education, or training.

A fixed-term contract of 37 hours weekly offers a salary of £31,174. Benefits include outreach, barrier support, and collaboration with Jobcentre Plus and community partners.

Qualifications

• Experience in employability, recruitment or progression-focused roles.
• Experience supporting individuals into employment, education or training outcomes.
• Experience managing a caseload and working to targets/KPIs.
• Experience delivering one-to-one support/mentoring.
• Experience delivering group sessions, workshops or job clubs.
• Experience of outreach/community-based engagement.

Responsibilities

• Manage a caseload of participants, maintaining regular contact to drive engagement and progression.
• Deliver regular structured one-to-one sessions to support participants into employment, education or training.
• Plan and deliver group-based employability sessions, including job clubs, workshops and skills sessions.
• Deliver practical employability support including: CV writing and applications, interview preparation and mock interviews, job search and digital job matching.
• Support progression into employment, apprenticeships, further education or provide support to participants with in-work development.
• Identify and support participants to overcome barriers including confidence, mental health and wellbeing, housing, financial and social challenges.
• Deliver outreach activity across the community, including targeted areas and priority groups.
• Support engagement in hub activity through attendance at Jobcentre Plus sign-up days, community venues and events.

Skills

Caseload management

One-to-one mentoring

Group sessions delivery

Employability experience

Progression support

Outreach/community engagement

Education

Level 2 English & Maths

Employability/advice & guidance qualification

Full UK driving licence

Job description

About The Role

As an Employment and Skills Mentor, you will play a key frontline role in the launch and delivery of Telford College’s new Youth Hub, based within the Skills Shop in Telford Town Centre.

£31,174

Fixed Term - 37 hours

Key Responsibilities

• Manage a caseload of participants, maintaining regular contact to drive engagement and progression
• Deliver regular structured one-to-one sessions to support participants into employment, education or training
• Plan and deliver group-based employability sessions, including job clubs, workshops and skills sessions
• Deliver practical employability support including:
• CV writing and applications
• Interview preparation and mock interviews
• Job search and digital job matching
• Support progression into:
• Employment
• Apprenticeships
• Further education or
• Provide support to participants with in-work development, helping them to sustain long-term employment.
• Identify and support participants to overcome barriers including:
• Confidence and motivation
• Mental health and wellbeing
• Housing, financial and social challenges
• Deliver outreach activity across the community, including targeted areas and priority groups
• Support engagement in hub activity through attendance at:
• Jobcentre Plus sign-up days
• Community venues and events
• Recruitment and engagement sessions

Skills, Knowledge & Expertise

• Experience of working in employability, recruitment or progression-focused roles
• Experience supporting individuals into employment, education or training outcomes
• Experience managing a caseload and working to targets/KPIs
• Experience delivering one-to-one support/mentoring
• Experience delivering group sessions, workshops or job clubs
• Experience of outreach/community-based engagement

Qualifications & Training

• Level 2 (or equivalent) in English and Maths
• Relevant qualification in employability, advice and guidance or similar or a willingness to undertake
• Full UK driving licence and access to transport