York IT Support Technician – Windows & Network Expert

Jago Consultants; York and North Yorkshire; On-site; GBP 27,000 - 33,000; Full time

Job summary

Jago Consultants in York is seeking an IT Support Technician for an office-based role. You will oversee day-to-day IT operations, ensuring systems are available to support the business and staff.

Responsibilities include hardware and software support, VOIP, printers, and remote worker setup. You will monitor networks, liaise with third party providers, and maintain security policies. Salary up to £30,000, depending on experience. A driving licence and own vehicle are required.

Qualifications

• Minimum 12 months experience in IT support.
• Solid knowledge of Windows 7-10 and Windows Server environments.
• Experience with printers and mobile devices.
• Good communication, organisation and interpersonal skills.

Responsibilities

• Provide hardware- and software-based technical support for staff.
• Support telecoms issues, including VOIP and phones.
• Liaise with third party providers for server, printer and telephone system support.
• Monitor service and network performance; proactively address issues.

Skills

Windows & Office

Windows Server

Hardware support

Software support

VOIP & phones

Remote support

Network troubleshooting

Printers & devices

RDS / Citrix

IT security basics

Cable & switches

PC build & repair

Home worker setup

Driving licence

Tools

Citrix

Remote Desktop Services

Job description

Jago Consultants in York is seeking an IT Support Technician for an office-based role. You will oversee day-to-day IT operations, ensuring systems are available to support the business and staff.

Responsibilities include hardware and software support, VOIP, printers, and remote worker setup. You will monitor networks, liaise with third party providers, and maintain security policies. Salary up to £30,000, depending on experience. A driving licence and own vehicle are required.