Yard Sales Specialist — Customer-Focused Pros

Jewson; St Albans; On-site; GBP 19,000 - 26,000; Full time

Benefits offered by this job

Competitive Basic Salary

Performance Related Bonus

34 days holiday per year

Pension – with Legal & General

Life Assurance

Reward Gateway discounts

Aviva Digicare+ Workplace App

Cycle2Work

Benenden Healthcare

Refer a Friend scheme

Job summary

Normans (part of STARK Building Materials) is seeking a yard team member to deliver high standards of service from the yard, counter and shop floor. You will engage customers, identify needs and drive efficient solutions while handling loading duties, including forklift work with training provided.

The role offers a competitive basic salary, a bonus scheme, a generous holiday entitlement and a pension plan with retirement savings. A hybrid working model supports flexible balance.

Qualifications

• Great customer focus and desire to do your absolute best to get the best outcomes.
• Ability to build rapport and develop understanding of your portfolio to secure future projects.
• Pro active, well organised with excellent attention to detail.

Responsibilities

• Acknowledge every customer, ascertain their needs and wow them with quick and efficient service.
• Ask open questions to understand current and future requirements to support all needs.
• Maintain high standards across the yard, counter and shop floor.
• Operate machinery safely and carry out loading, unloading, restocking and loading vehicles.
• Support initiatives to increase sales, margin and service as required.
• continually develop knowledge of core and specialist product lines to meet customer needs.
• Loading and unloading vehicles manually and with a forklift (training provided).

Skills

Customer focus

Relationship building

Proactive

Organised

Attention to detail

IT skills

Telephone presence

Tools

Forklift

Job description

Normans (part of STARK Building Materials) is seeking a yard team member to deliver high standards of service from the yard, counter and shop floor. You will engage customers, identify needs and drive efficient solutions while handling loading duties, including forklift work with training provided.

The role offers a competitive basic salary, a bonus scheme, a generous holiday entitlement and a pension plan with retirement savings. A hybrid working model supports flexible balance.