Yard Sales Advisor: Customer Service Champion

STARK Group; Orpington; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Bonus scheme

34 days holiday

Pension plan

Life assurance

Employee discounts via Reward Gateway

Aviva Digicare+

Cycle2Work

Health coverage options

Refer a Friend

Wellbeing centre

Job summary

STARK Group's Jewson branch is seeking a customer-focused team member to deliver quick, friendly service across yard, counter and shop floor. You will build strong relationships, understand customer needs, and support sales while maintaining high standards of safety and efficiency.

The role involves operating forklifts (training provided), loading/unloading vehicles, and contributing to a collaborative, positive team culture within a leading building materials group.

Qualifications

• Customer service-focused approach with a friendly, professional manner.
• Ability to build relationships and understand customer needs.
• Positive, ethical attitude suited to a merchant environment.

Responsibilities

• Acknowledge every customer and assess needs to provide quick, efficient service.
• Ask open questions to build relationships and understand current and future requirements.
• Maintain high standards across yard, counter and shop floor.
• Operate machinery safely; perform offloading, picking, packing, restocking and loading vehicles.
• Support initiatives to increase sales, margin and service as required.
• Continuously develop knowledge of core and specialist product lines.

Skills

Customer service

Enthusiasm

Decency

Team spirit

Pride

Tools

Forklift operation

Job description

STARK Group's Jewson branch is seeking a customer-focused team member to deliver quick, friendly service across yard, counter and shop floor. You will build strong relationships, understand customer needs, and support sales while maintaining high standards of safety and efficiency.

The role involves operating forklifts (training provided), loading/unloading vehicles, and contributing to a collaborative, positive team culture within a leading building materials group.