Yacht Claims Technician — Precision Payments & Admin

HIBL; Southampton; Hybrid; GBP 22,000 - 32,000; Full time

Benefits offered by this job

Hybrid working

Flexible hours

Reasonable accommodations

Job summary

Howden is a global insurance group seeking a Claims Technician to support the day-to-day administration and processing of claims activity within the Superyachts team. You will handle claim payments, bordereaux preparation, and set up new claims on internal systems with accurate records.

You will verify documentation, maintain records, and produce regular reports while supporting claims handlers with a range of administrative duties to uphold high service standards.

Qualifications

• Experience using Microsoft Excel and Microsoft Word.
• Ability to work accurately with numerical data and financial information.
• Experience managing multiple priorities while meeting deadlines.
• Proven ability to work effectively within a team while taking ownership of individual responsibilities.

Responsibilities

• Process claim payments accurately and within agreed timescales.
• Prepare and submit bordereaux for a crew medical facility.
• Set up new claims on internal systems with complete records.
• Verify payment requests and supporting documentation before processing.
• Maintain claim diaries and monitor outstanding actions for effective claims management.
• Close claims on systems promptly and accurately once requirements are met.
• Produce regular claims statistics, reports and management information for the team.
• Support claims handlers with administrative activities contributing to service delivery.
• Maintain high standards of data quality and record keeping across all claims files.
• Contribute to claims-related projects and process improvement initiatives.

Skills

Excel

Word

Numerical data

Deadlines

Teamwork

Job description

Howden is a global insurance group seeking a Claims Technician to support the day-to-day administration and processing of claims activity within the Superyachts team. You will handle claim payments, bordereaux preparation, and set up new claims on internal systems with accurate records.

You will verify documentation, maintain records, and produce regular reports while supporting claims handlers with a range of administrative duties to uphold high service standards.