Worldwide Service Engineer

Vickerstock; Omagh; On-site; GBP 42,000 - 56,000; Full time

Benefits offered by this job

Overnight allowance

Weekend allowance

Team Bonus

Healthcare

Holiday entitlement

Pension

Life Assurance

Learning access

Free parking

Perks & Discounts

Global career development

Job summary

Vickerstock in Omagh is seeking an experienced Worldwide Service Engineer to support customers and dealers across international markets. You will commission new equipment, diagnose faults and deliver frontline aftersales service while traveling globally.

Reporting to the Technical Manager, you will provide remote technical support, run training on mobile crushing and screening equipment, and prepare detailed service reports.

Qualifications

• Proven experience in mechanical or electromechanical service engineering.
• Experience with crushing, screening, quarrying, construction or heavy plant equipment is advantageous.
• Knowledge of diesel engines, hydraulics, and general maintenance is essential.

Responsibilities

• Commissioning and training customers and dealers on mobile crushing and screening equipment.
• Carrying out mechanical, hydraulic and electrical fault finding, servicing and repairs.
• Providing remote technical support to the global dealer network.
• Producing detailed service reports, risk assessments and method statements after site visits.
• Supporting new product development through prototype testing and customer feedback.
• Building strong relationships with customers while delivering first-class technical support.

Skills

Mechanical service engineering

Electromechanical experience

Diesel engines knowledge

Hydraulics knowledge

Electrical schematics

Driver's license

Tools

Microsoft Office

Job description

Worldwide Service Engineer (Global Travel)
Omagh
Are you an experienced Service Engineer looking for an opportunity to work with industry-leading mobile crushing and screening equipment across a global customer base?

This is an exciting opportunity to join a well-established engineering manufacturer where you'll play a key role in supporting customers and dealers worldwide. Working as part of an experienced technical team, you'll be responsible for commissioning new equipment, providing technical support, carrying out fault diagnosis and delivering exceptional aftersales service.

The good bit…

• Competitive salary
• £80 overnight allowance during week, £160 weekends
• Team Member Bonus Scheme
• Westfield Healthcare
• 32 Days Holiday
• Pension Scheme
• Life Assurance
• LinkedIn Learning Access
• Free On-Site Parking
• Employee Perks & Discounts Card
• Global Career Development Opportunities

Your day to day

Reporting to the Technical Manager, you will provide technical support to customers and dealers across international markets, ensuring equipment is commissioned, maintained and operating at peak performance.

• Commissioning and training customers and dealers on mobile crushing and screening equipment.
• Carrying out mechanical, hydraulic and electrical fault finding, servicing and repairs.
• Providing remote technical support to the global dealer network.
• Producing detailed service reports, risk assessments and method statements following site visits.
• Supporting new product development through prototype testing and customer feedback.
• Building strong relationships with customers while delivering first-class technical support.

Your essentials

You will have a strong mechanical or electromechanical background and enjoy working in customer-facing environments where no two days are the same. You will ideally have:

• Proven experience in mechanical or electromechanical service engineering.
• Experience working with crushing, screening, quarrying, construction or heavy plant equipment would be advantageous.
• Knowledge of diesel engines, hydraulics, auto-electrics and general maintenance.
• Ability to interpret hydraulic and electrical schematics (desirable).
• Electrical or welding qualifications would be beneficial but are not essential.
• A full clean driving licence and valid passport.
• Good IT skills, including Microsoft Office.

Attributes we are after:

• Customer focused with excellent communication skills.
• Self-motivated and capable of working independently or within a team.
• Safety conscious with a proactive approach to problem solving.
• Flexible and willing to travel internationally at short notice.
• Professional, adaptable and able to build relationships across different cultures.

If you are looking for a varied engineering role with international travel, excellent career prospects and the opportunity to work on innovative heavy equipment, we would be keen to hear from you.

Like to find out more?

This is an outstanding opportunity to take the next step in your career within a world-class manufacturing organisation offering technical challenge, international exposure and long-term career progression.