Construction Equipment Service Engineer

XCMG UK; Lambourn; On-site; GBP 28,000 - 42,000; Full time

Benefits offered by this job

Company vehicle

Tools provided

Laptop

Mobile phone

Training & development

Career progression

Job summary

XCMG UK is seeking an experienced Construction Equipment Service Engineer to join our expanding aftersales team. You will deliver high-quality technical service across XCMG wheel loaders, on customer sites throughout the UK, supported by our UK technical team and global specialists.

You will diagnose and repair across mechanical, hydraulic and electrical systems, perform PDI, and contribute to retrofit campaigns while maintaining service records and upholding safety standards.

Qualifications

• Proven experience servicing construction equipment, heavy plant or similar mobile equipment.
• Strong knowledge of mechanical, hydraulic and electrical systems.
• Experience completing machine PDI and commissioning.
• Ability to work independently and manage workload.
• Excellent communication and customer service skills.
• Willingness to travel throughout the UK.

Responsibilities

• Carry out diagnostics, servicing and repairs on XCMG equipment (primarily wheel loaders) at customer sites.
• Complete Pre-Delivery Inspections (PDI) on new machines.
• Perform technical upgrades and retrofit campaigns per factory requirements.
• Provide technical support for diesel and electric wheel loaders.
• Diagnose faults across mechanical, hydraulic and electrical systems.
• Maintain service records and complete reports.
• Collaborate with Parts, Technical Support and Sales teams to ensure customer satisfaction.
• Maintain high health, safety and environmental standards on site.

Skills

Field service experience

Diagnostics & repairs

Mechanical systems

Hydraulic systems

Electrical systems

Customer service

Driving licence (UK)

Willing to travel UK

Tools

CAN Bus diagnostics

Manufacturer diagnostic software

Job description

This is an opportunity to support the growth of one of the world's leading construction machinery manufacturers.

Backed by a multi-billion-dollar global manufacturer, our UK operation is expanding rapidly within the construction equipment sector. As demand for our product range continues to grow, we are investing in our service capability to deliver outstanding technical support to customers across the UK.

We are looking for an experienced and motivated Construction Equipment Service Engineer to join our growing aftersales team.

Your Mission

You will play a key role in supporting our customers by delivering high-quality technical service across the XCMG construction equipment range, with a particular focus on wheel loaders, including both diesel and electric models.

This means:

• Carrying out diagnostics, servicing and repairs on XCMG construction equipment, primarily wheel loaders, at customer sites and other locations
• Completing Pre-Delivery Inspections (PDI) on new machines before handover
• Performing machine modifications, technical upgrades and retrofit campaigns in accordance with factory requirements
• Providing technical support for both diesel and electric wheel loaders
• Diagnosing mechanical, hydraulic and electrical faults efficiently
• Completing service reports and maintaining accurate service records
• Working closely with the Parts, Technical Support and Sales teams to ensure excellent customer service
• Maintaining a high standard of health, safety and environmental compliance whilst working on customer sites
• Representing XCMG professionally and building strong relationships with customers

You will work independently across your assigned region while receiving full support from our UK technical team and global factory specialists.

Who You Are

You are an experienced field service engineer with a passion for construction equipment and solving technical problems.

You bring:

• Proven experience servicing construction equipment, heavy plant, agricultural machinery or similar mobile equipment
• Strong knowledge of mechanical, hydraulic and electrical systems
• Experience carrying out diagnostics, repairs and preventative maintenance
• Experience completing machine PDI and commissioning
• Ability to work independently and manage your own workload
• Excellent communication and customer service skills
• A full UK driving licence
• Willingness to travel throughout the UK as required

The Following Would Be Advantageous

• Experience working on wheel loaders
• Experience with electric construction machinery
• High Voltage Authorisation Certificate
• OEM dealer or manufacturer service experience
• Knowledge of CAN Bus diagnostic systems
• Experience using manufacturer diagnostic software

Why This Role Stands Out

• Join a globally recognised construction machinery manufacturer
• Work on the latest generation of construction equipment, including diesel and electric wheel loaders
• Be part of a fast-growing UK business with exciting expansion plans
• Competitive salary with overtime opportunities
• Company service van, tools, laptop and mobile phone
• Ongoing manufacturer training and professional development
• Excellent opportunities for career progression