WorkWell Admin Coordinator — Health & Referrals

NHS Jobs; Princes Risborough; On-site; GBP 22,000 - 27,000; Full time

Benefits offered by this job

NHS Pension Scheme benefit from UK’s 2

25–30 days annual leave + bank hols

Employee Assistance Programme

Job summary

NHS Jobs in the United Kingdom is seeking an Administrative Support and Case Management Assistant to support the Occupational Health Advisor and WorkWell team. The role involves diary management, appointment scheduling, and preparing reports for multidisciplinary teamwork, while maintaining confidential records.

You will handle referrals, register participants on the WorkWell system and coordinate follow-ups, ensuring data quality and timely updates across the pathway.

Qualifications

• Experience in administrative or coordinator roles.
• Experience managing diaries, meetings and databases.
• Experience working with confidential information.
• Experience using electronic information systems.

Responsibilities

• Provide administrative support to the Occupational Health Advisor and WorkWell team, manage diaries, appointments, meetings and correspondence.
• Receive and process referrals, register participants on the WorkWell system, maintain accurate records and coordinate appointments and follow-ups.
• Maintain accurate records in the WorkWell CRM, produce routine activity and performance reports, support audits and service evaluations.
• Be a first point of contact for service enquiries and liaise with healthcare professionals, employers, DWP and local partners.
• Ensure compliance with information governance, GDPR and confidentiality, and support safeguarding processes.

Skills

Diary management

Administrative coordination

Data entry

Confidential information handling

Tools

WorkWell case management system

CRM / records management

Job description

NHS Jobs in the United Kingdom is seeking an Administrative Support and Case Management Assistant to support the Occupational Health Advisor and WorkWell team. The role involves diary management, appointment scheduling, and preparing reports for multidisciplinary teamwork, while maintaining confidential records.

You will handle referrals, register participants on the WorkWell system and coordinate follow-ups, ensuring data quality and timely updates across the pathway.