Workshop Technician

Decathlon Uk; Plymouth; On-site; GBP 22,000 - 30,000; Full time

Job summary

Decathlon UK is looking for a proactive bike technician to join our Plymouth team. You’ll carry out mechanical and electrical bike repairs, manage stock, and deliver outstanding customer service to help drive shop performance.

The ideal candidate holds Cytech certification or equivalent experience, is passionate about cycling, and enjoys solving problems while developing others in a fast-paced retail environment.

Qualifications

• Cytech certification or proven experience in bike repairs and maintenance.
• Strong customer service mindset and communication skills.
• Creative problem solver with a positive attitude.

Responsibilities

• Perform mechanical and electrical bicycle repairs and tuning.
• Manage stock and control inventory on the floor and back room.
• Deliver excellent customer service and support sales.
• Analyze business performance and help improve shop operations.

Skills

Bike repair

Customer service

Problem solving

People oriented

Team development

Education

Cytech certification

Job description

Like any business, there will be some challenges that you’ll face and it won’t always be a breeze; however, with the support of your team we guarantee that you will surpass even your own expectations. Here are parts of the role that you’ll be responsible for:

• Mechanical and electrical repairs
• Stock management and control
• Customer Service
• Business performance analysis

Sound good so far? If so, here’s the type of person we’re looking for…

Who are you?

• An active and passionate sports person
• Cytech certified or experienced in bike repairs and maintenance.
• Problem solver and creative thinker.
• People orientated with a high sense of service.
• Invested in the development of yourself and others.