Workshop Operative

The Big Phone Store; Wolverhampton; On-site; GBP 25,000 - 30,000; Full time

Benefits offered by this job

Staff discounts

Private pension

Free on-site parking

Up to 28 days' paid holiday

Paid birthday off after two years'服务

Salary-sacrifice schemes

Opportunities to learn different parts

Genuine progression opportunities

Job summary

The Big Phone Store is recruiting a Workshop Operative for its Wolverhampton operation. The role involves testing phones, assessing condition, and assisting refurbishment in a fast-paced, hands-on environment.

You may move between tasks and departments as needed, with a focus on learning and reliability. Ideal candidates are hardworking, comfortable with technology, and able to follow processes accurately, delivering quality while achieving targets.

Qualifications

• Excellent English and communication skills are essential.
• Attitude, reliability and willingness to learn are valued traits.
• Ability to work across different tasks and departments as needed.

Responsibilities

• Test mobile phones and check functionality.
• Assess device condition and quality.
• Assist technicians in refurbishment and repair workflows.
• Prepare devices and components for refurbishment stages.
• Record products into computer systems and keep stock updated.
• Receive, check, sort and organise stock.
• Pick and pack customer orders and prepare dispatches.
• Use scanners and tablets to update stock and orders.
• Check work for quality and identify issues.
• Support different teams to meet daily targets.
• Help keep work areas clean, safe and efficient.

Skills

Excellent English

Strong communication

Willingness to learn

Teamwork

Job description

Salary: £25,000–£30,000 per year, depending on ability and experience. Exceptional candidates may earn more.

Hours: Monday–Friday, 8:00am–5:00pm

Job type: Full-time, permanent

Workplace: On-site

About The Big Phone Store

The Big Phone Store is one of the UK's established mobile phone refurbishment and recycling companies. From our Wolverhampton operation, we buy, test, refurbish and sell thousands of mobile devices, supplying consumers and businesses across the UK.

We're looking for a Workshop Operative to become a hands-on part of our operation.

This isn't a job where you'll necessarily stand in the same place doing the same task every day. We're looking for capable, adaptable people who can work across different areas of the business, learn quickly, think for themselves and get things done.

What you’ll be doing

Your work will vary depending on what the business needs and where your skills are best suited.

On different days, you could be:

• Testing mobile phones and checking their functionality
• Assessing and grading the condition and quality of devices
• Working alongside our technicians in the refurbishment and repair workshop
• Helping prepare devices and components for different stages of refurbishment
• Booking products into our computer systems
• Receiving, checking, sorting and organising stock
• Picking and packing customer orders
• Preparing orders for dispatch
• Using scanners, tablets and computer systems to update stock and order information
• Checking work for quality and identifying problems
• Supporting different teams to achieve daily targets
• Helping keep work areas organised, efficient and safe

The exact work will change. That's an important part of the job.

We're looking for people who are comfortable moving between different tasks and departments rather than expecting to do one narrowly defined job every day.The type of person we're looking forPrevious mobile phone, refurbishment or warehouse experience isn't essential.We're more interested in your attitude, ability, work ethic and willingness to learn.You'll need to be hard-working and dependable, comfortable working at pace and achieving targets, confident using a computer, comfortable with technology and willing to learn new systems, able to follow processes and instructions accurately, adaptable and willing to work across different departments, able to think for yourself and use common sense, team-focused, focused on quality as well as productivity, and able to work without constant supervision.Excellent English and communication skills are essential.

Opportunity to progress

For the right person, this doesn't have to remain an operative role. As you learn different parts of the operation and demonstrate your ability, there will be opportunities to take on greater responsibility and potentially progress into positions such as Team Leader or Supervisor.

What we offer

• £25,000–£30,000 per year, depending on ability and experience
• Scope to pay more for exceptional candidates
• Monday–Friday working
• Staff discounts
• Private pension
• Free on-site parking
• Team days and social events
• Paid birthday off after two years' service
• Up to 28 days' paid holiday
• Salary-sacrifice schemes
• Opportunities to learn different parts of the business
• Genuine progression opportunities

Application processShortlisted applicants will be invited to an assessment day at our Wednesfield, Wolverhampton site.If you're hard-working, adaptable, comfortable with technology, an excellent communicator and the type of person who wants to contribute rather than simply turn up, we'd like to hear from you.