Workshop Manual Technical Author

ARM; Daventry; On-site; GBP 30,000 - 48,000; Full time

Job summary

ARM is seeking a Workshop Manual Technical Author to join our automotive documentation team at Gaydon, Warwickshire. You will develop and deliver high-quality workshop manuals, service procedures, owner guides, and dealer support materials, blending engineering data with clear customer-focused writing.

Ideal candidates are graduates with hands-on automotive workshop experience, strong IT skills, and the ability to produce precise, validated technical content for service technicians and networks

Qualifications

• Hands-on automotive workshop experience is essential.
• Ability to produce clear, accurate technical content.
• Strong communication with technical and non-technical stakeholders.
• Familiarity with CAD data and engineering drawings is beneficial.

Responsibilities

• Analyse and document vehicle service and repair procedures using engineering data and CAD models.
• Collaborate with engineers and service teams to define repair methods.
• Develop workshop manual content and repair procedures for technicians and dealer networks.
• Estimate and validate service times using standard timing methods.
• Create 3D visuals and animations for manuals and training materials.
• Publish and maintain documentation in digital service information systems.
• Conduct validation activities to ensure accuracy and timing of methods.
• Develop owner-focused repair guides for routine maintenance tasks.

Skills

Automotive workshop experience

Technical writing

Verbal & written communication

CAD familiarity

IT skills

Team collaboration

Problem solving

Tools

CAD software

3D visualization tools

Digital publishing tools

Job description

Workshop Manual Technical Author

Location: Gaydon, Warwickshire

Job Type: Full-time, Permanent

Salary: Competitive, dependent on experience, plus benefits

About the Role

We are looking for a Workshop Manual Technical Author to join a dynamic and collaborative team supporting a leading global automotive manufacturer. This role focuses on the creation and delivery of high-quality technical publications, including workshop manuals, service and repair procedures, owner documentation, illustrated parts catalogues, and dealer support materials.

This opportunity is ideally suited to a Graduate Engineer or similarly qualified individual with strong IT skills and practical experience in automotive workshop repairs. The successful candidate will combine technical expertise with excellent communication skills and a passion for producing clear, accurate documentation.

Key Responsibilities

• Analyse and document vehicle service and repair procedures using engineering data, CAD models, and service repair time information.
• Collaborate with engineers, technicians, service coordinators, special tool developers, and aftersales teams to define and validate repair methods.
• Develop detailed workshop manual content and repair procedures for use by service technicians and dealer networks.
• Estimate and validate service repair times using recognised timing methodologies.
• Create supporting 3D visual content and animations using technical authoring and CAD visualisation tools.
• Publish and maintain technical documentation within digital service information systems.
• Conduct practical validation activities where required to ensure repair methods are accurate, achievable, and correctly timed.
• Develop owner-focused repair guides covering routine maintenance and basic service tasks.

Skills and Experience

Essential

• Practical hands-on experience within an automotive workshop environment.
• Strong understanding of vehicle service and repair operations.
• Excellent written and verbal communication skills with the ability to engage effectively with technical and non-technical stakeholders.
• Strong organisational skills and the ability to manage multiple tasks and deadlines.
• Good IT proficiency and confidence working with digital systems and software applications.
• Self-motivated, proactive, and capable of working both independently and as part of a team.
• Professional and customer-focused approach with a positive, solution-oriented mindset.

Desirable

• Experience in technical authoring, workshop manual creation, or automotive service documentation.
• Familiarity with CAD software and digital visualisation tools.
• Experience creating or working with 3D technical content and animations.
• Understanding of automotive product development and lifecycle processes.