Vehicle Diagnostic Author

ARM; Stratford-on-Avon; Hybrid; GBP 45,000 - 65,000; Full time

Job summary

ARM in the United Kingdom is seeking a Vehicle Diagnostic Author to join a collaborative team supporting a leading automotive OEM. Hybrid working is available, and the role focuses on creating clear, accurate diagnostic content and workflows that guide technicians through fault-finding and repair processes.

You will work with engineering teams and subject matter experts to gather, validate, and interpret technical information, ensuring all documentation is accurate and aligned with quality

Qualifications

• Experience in vehicle diagnostics and creating technical documentation.
• Ability to read and interpret technical drawings and engineering data.
• Strong written and verbal communication with stakeholders at all levels.

Responsibilities

• Support diagnosis of complex vehicle faults using symptoms, DTCs and data.
• Develop and author diagnostic workflows guiding fault-finding and repairs.
• Create, manage, review and publish diagnostic content for dealers and technicians.
• Collaborate with engineering teams to gather, validate and interpret information.
• Ensure documentation is accurate and aligns with quality standards.
• Contribute to diagnostic solution development, testing and validation.
• Work in a fast-paced environment managing multiple priorities and deadlines.

Skills

Vehicle diagnostics

Microsoft Office

Attention to detail

Diagnostics expertise

Technical writing

Stakeholder communication

Drawing interpretation

Team collaboration

Job description

Vehicle Diagnostic Author

This is a permanent, full-time role based in Gaydon. Hybrid working is available.

About the Role

An exciting opportunity has arisen for a Vehicle Diagnostic Author to join a collaborative and professional team supporting a leading automotive OEM. This role is ideal for individuals with experience in vehicle diagnostics and a strong understanding of automotive electronic systems who are passionate about creating clear, accurate, and effective technical documentation.

Key Responsibilities

• Support the diagnosis of complex vehicle faults using symptoms, Diagnostic Trouble Codes (DTCs), and engineering data.
• Develop and author diagnostic workflows that guide technicians through fault-finding and repair processes.
• Create, manage, review, and publish technical diagnostic content for use by dealer networks and service technicians.
• Collaborate with engineering teams and subject matter experts to gather, validate, and interpret technical information.
• Ensure all documentation is accurate and aligned with quality standards.
• Contribute to diagnostic solution development, testing, and validation activities.
• Work effectively within a fast-paced environment while managing multiple priorities and deadlines.

Essential Skills and Experience

• Understanding of vehicle systems development, programme integration, and diagnostics processes.
• Expert in Microsoft Office packages.
• Excellent attention to detail and commitment to accuracy.
• Ability to diagnose faults.
• Strong written and verbal communication skills, with the ability to engage effectively with stakeholders at all levels.
• Experience producing technical documentation from a variety of information sources.
• The ability to read and interpret technical drawings and engineering documentation.
• Professional and customer-focused approach.
• Ability to work independently and collaboratively as part of a team.

Desirable Skills

• Experience in diagnostic technical authoring.
• Knowledge of Simplified Technical English (STE).
• Experience using 3D CAD or modelling software.