Workshop Engineer

Equals One; Ashford; On-site; GBP 26,000; Full time

Job summary

An established industry player is seeking a Workshop Engineer to join their team in Ashford. This role involves repairing and maintaining wheelchairs, ensuring high standards of service and customer communication. The ideal candidate will have a background in mechanical or electrical engineering, with strong fault-finding and organizational skills. You will be part of a dedicated team, contributing to the quality of service provided to customers while adhering to company policies and procedures. This position offers the opportunity to develop your skills in a supportive environment with training provided.

Qualifications

• Experience in mechanical or electrical engineering is essential.
• Satisfactory enhanced DBS disclosure required.

Responsibilities

• Conduct repairs, servicing, and maintenance of wheelchairs.
• Communicate effectively with customers regarding services.

Skills

Organisational Skills

Communication Skills

Fault Finding

Neat Writing

Education

GCSE Level / NVQ Level 1

Job description

Workshop Engineer

Location: Ashford, TN23 6LL

Salary - GBP25,017.20 pa

Monday to Friday - 8.30am to 4.30pm

Purpose of Job:

The Workshop Engineer will provide a workshop based engineering role repairing, servicing and maintaining wheelchairs in Ashford.

Main Duties and Responsibilities:

Workshop Service:

• Conduct repairs servicing and maintenance as directed by the Service Centre Manager/ Warehouse Supervisor/ Line Manager.
• Process all associated paperwork concerning repairs and servicing accurately on a daily basis.
• Ensure all warranty and scrap returns are labelled correctly and collated at the end of each day
• Ensure infection control policy is followed at all times
• Undertake Engineering work in terms of service and repairs, and refurbishment in accordance to prescription builds.
• Assist in clinical appointments with Healthcare professionals, for any repairs and servicing requirements.
• Undertake Admin duties as required.
• Ensure all parts used are allocated from Stores through Stores process.
• Strict adherence to operational procedures.
• Adhere to the House Keeping procedure in accordance to the RCQP.
• Maintain a professional approach in all aspects of the role at all times including appearance, paperwork, power tools and work bench station.
• Do the job right, on time, every time.
• To be fully accountable for all aspects of your role.
• Stocktake - to assist with annual and interim stocktakes as required.
• Communicate effectively with all Customers at all times and to inform all Customer's of relevant additional services
• To be fully accountable for all aspects of your role and maintain good communication throughout.
• Perform duties according to all Company policies, procedures and instructions.

Undertake the Workshop Engineer job in line with the Company appraisal competencies as follows:

• Achieves business results and adds value to the Company
• Focuses on internal / external customers
• Builds and maintains effective teamwork with colleagues
• Embraces change and deals with ambiguity

This job description shall not limit your role as a Workshop Engineer, you will also be expected to carry out any other duties that your Manager feels are within your capabilities and skill set. The above information may not cover everything involved in the position but gives indicates the size and scope of the role and may be subject to change as the role develops.

Key Performance Indicators:

Person Required:

Skills:

• Organised and can work to a plan
• Good communicator
• Must be able to fault find
• Neat and tidy writing

Knowledge:

• Background and experience in mechanical or electrical engineering

Qualifications:

• Full Driving Licence (Not essential)
• Ideally qualified to GCSE level / NVQ level 1 or equivalent.
• Satisfactory enhanced DBS disclosure

Other:

• Training will be provided on wheelchair engineering
• Trustworthy and possess a clean or appropriate DBS record

Interested in this Workshop Engineer role? Please submit your updated CV.

PLEASE NOTE: THIS ROLE HAS PREVIOUSLY BEEN ADVERTISED. PLEASE DO NOT APPLY AGAIN AS YOUR DETAILS HAVE ALREADY BEEN CONSIDERED.