Workshop & Customer Experience Lead (Assistant Manager)
Halfords
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Benefits offered by this job
Job summary
Halfords is hiring an Assistant Manager to support the Centre Manager in driving profitability and delivering an excellent customer journey. You will split time between the workshop and overseeing daily sales, with a focus on leadership, coaching, and maintaining health and safety standards.
The role requires strong technical knowledge, managerial experience in a workshop setting, and a full driving licence. The company offers extensive benefits and progression opportunities.
Qualifications
- Proven ability to deliver high levels of customer satisfaction through effective management and leadership.
- Experience in coaching, training, and developing colleagues on the shop floor.
- Strong technical knowledge in light vehicle maintenance and workshop operations.
Responsibilities
- Assist the Centre Manager in daily sales and customer service.
- Divide time between workshop activities and management duties.
- Drive profitability through strong leadership and a focus on the customer journey.
Skills
Education
Job description
Halfords is hiring an Assistant Manager to support the Centre Manager in driving profitability and delivering an excellent customer journey. You will split time between the workshop and overseeing daily sales, with a focus on leadership, coaching, and maintaining health and safety standards.
The role requires strong technical knowledge, managerial experience in a workshop setting, and a full driving licence. The company offers extensive benefits and progression opportunities.
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