Workshop Controller: Vehicle Diagnostics & Efficiency

Northgate Vehicle Hire; Stockport; On-site; GBP 38,000 - 44,000; Full time

Benefits offered by this job

Quarterly bonus

Annual leave 24 days

Life assurance

Well-being services

Vehicle-leasing schemes

Pension & save-as-you-earn

Benefits App

Retailer discounts & cashback

Stream payroll app

Job summary

Northgate Vehicle Hire is seeking a skilled Workshop Controller in Stockport to lead workshop operations, ensure timely vehicle return, and maximise efficiency. You will decide on recharge and warranty opportunities, while upholding high technical standards and superb customer service.

Join a busy, modern workshop supported by a strong benefits package and a culture of continuous improvement. A competitive salary and annual bonus are offered.

Qualifications

• Qualified technician with a solid workshop background.
• Strong customer service mindset and communication.
• Ability to maximise workshop profitability and efficiency.
• Decision-making on recharge and warranty opportunities.

Responsibilities

• Support customers to deliver on business promises and return vehicles quickly.
• Maximise profitability, productivity and efficiency of the workshop.
• Make decisions on technician recharge and warranty opportunities.
• Ensure work meets high technical and quality standards.
• Collaborate with the team to maintain service commitments.

Skills

Qualified technician

Workshop experience

Customer service

Job description

Northgate Vehicle Hire is seeking a skilled Workshop Controller in Stockport to lead workshop operations, ensure timely vehicle return, and maximise efficiency. You will decide on recharge and warranty opportunities, while upholding high technical standards and superb customer service.

Join a busy, modern workshop supported by a strong benefits package and a culture of continuous improvement. A competitive salary and annual bonus are offered.