Workshop Controller - Lead Efficiency in Vehicle Workshop

Northgate Vehicle Hire; Inverness; On-site; GBP 44,000 - 47,000; Full time

Benefits offered by this job

Quarterly bonus up to £3,300 pa OTE

24 days annual leave + birthday day

Life assurance

Well-being services

Vehicle-leasing schemes

Pension & Save-as-you-earn

Benefits App with discounts

Stream pay app for financial wellbeing

Job summary

Northgate Vehicle Hire in Inverness is seeking an experienced Workshop Controller to lead our busy workshop. You will support customers to get their vehicles back on the road quickly, while overseeing the team and coordinating diagnostics, servicing and warranty opportunities.

We offer a great salary with a base around £44k and OTE up to £3,300, plus a 42.5-hour week and extensive employee benefits. Join a leading UK vehicle rental specialist committed to service excellence.

Qualifications

• Qualified technician with a solid workshop background.
• Strong business sense to maximise workshop efficiency and profitability.
• Excellent customer service mindset and people skills.

Responsibilities

• Support customers to deliver on business promises and get vehicles back on the road quickly.
• Maximise profitability, productivity and efficiency of the workshop team.
• Make recharge and warranty decisions for technicians.

Skills

Qualified technician

Workshop background

People skills

Business acumen

Customer service

Tools

Diagnostic tools

Job description

Northgate Vehicle Hire in Inverness is seeking an experienced Workshop Controller to lead our busy workshop. You will support customers to get their vehicles back on the road quickly, while overseeing the team and coordinating diagnostics, servicing and warranty opportunities.

We offer a great salary with a base around £44k and OTE up to £3,300, plus a 42.5-hour week and extensive employee benefits. Join a leading UK vehicle rental specialist committed to service excellence.