Workshop Controller: Lead Technician Team & EV Training

Arnold Clark Group; Stirling; On-site; GBP 35,000 - 45,000; Full time

Benefits offered by this job

Overtime pay 1.5x

33 days leave

EV training provided

Private healthcare

Maternity/paternity packages

Employee discounts

Job summary

Arnold Clark Group in Stirling is recruiting a Workshop Controller for the Vauxhall branch. You’ll work with the Service Manager to drive productivity and first-time repairs while keeping a clean, safe and professional workshop.

This role suits an organised, quick-thinking specialist with motor industry experience, aiming for a management path. You’ll meet deadlines, resolve technical challenges quickly, and lead a team of technicians and apprentices to deliver high-quality service.

Qualifications

• Experience in the automotive industry, including workshop control or technician roles.
• Excellent organisational accuracy and IT skills.
• Strong interpersonal and communication skills with customers and colleagues.
• Ability to lead by example and motivate a team to hit targets.
• Ability to generate additional work opportunities and sales ethically.

Responsibilities

• Manage and coach a team of technicians and apprentices to meet targets.
• Ensure servicing work is carried out correctly, on time, with customer satisfaction.
• Ensure practices comply with company, DVSA, health and safety, manufacturer policies.
• Collaborate with other departments to deliver a seamless service for customers.
• Schedule work considering targets, job complexity and parts availability.
• Provide servicing and repair estimates and set timescales.
• Record technician time and write clear technical reports and recommendations.

Skills

Automotive industry experience

Workshop control

Technician roles

Organisational skills

IT skills

Interpersonal skills

Leadership

Sales mindset

Job description

Arnold Clark Group in Stirling is recruiting a Workshop Controller for the Vauxhall branch. You’ll work with the Service Manager to drive productivity and first-time repairs while keeping a clean, safe and professional workshop.

This role suits an organised, quick-thinking specialist with motor industry experience, aiming for a management path. You’ll meet deadlines, resolve technical challenges quickly, and lead a team of technicians and apprentices to deliver high-quality service.