Workshop Controller: Lead Repairs & Mobile Service

E3 Recruitment; Purfleet-on-Thames; On-site; GBP 33,000 - 55,000; Full time

Benefits offered by this job

Salary up to £55,000

31 days holiday

Permanent position

No weekend work

Autonomy

Job summary

E3 Recruitment has an exciting opportunity in Purfleet, Essex for an experienced Workshop Controller on a permanent basis. The role runs Monday-Friday, 6:00am-3:30pm in a busy workshop and field service operation, coordinating engineers and ensuring servicing, repairs and breakdowns are completed efficiently.

You will plan workloads, manage customer requirements, keep accurate records and liaise with engineers, customers and suppliers to maximise workshop efficiency and engineer utilisation.

Qualifications

• Experience as a Workshop Coordinator, Service Coordinator, or Engineering Planner.
• Strong organisation and communication skills.
• Experience in heavy engineering environments (HGVs, cranes, hydraulics).

Responsibilities

• Plan and allocate work to workshop and mobile engineers.
• Coordinate servicing, repairs, breakdowns and emergency call-outs.
• Manage work schedules and respond to changing priorities.
• Keep customers updated on job progress and completion times.
• Coordinate vehicle/equipment collections and deliveries.
• Maintain accurate job, quotation and parts records.
• Liaise with engineers, customers, suppliers and internal departments.
• Help maximise workshop efficiency and engineer utilisation.

Skills

Organisation

Communication

Coordination

Engineering experience

Job description

E3 Recruitment has an exciting opportunity in Purfleet, Essex for an experienced Workshop Controller on a permanent basis. The role runs Monday-Friday, 6:00am-3:30pm in a busy workshop and field service operation, coordinating engineers and ensuring servicing, repairs and breakdowns are completed efficiently.

You will plan workloads, manage customer requirements, keep accurate records and liaise with engineers, customers and suppliers to maximise workshop efficiency and engineer utilisation.