Workshop Controller — Lead High-Performance Service Team

Stellantis &You UK; Leicester; On-site; GBP 32,000; Full time

Benefits offered by this job

Performance bonus OTE £32,000

Company Car Scheme

Company Discounts

Pension

Annual Holiday

Single Private Medical coverage

Training Opportunities

Health Cash Plan

Paid sick leave upon completion of Probation

Job summary

A leading automotive group is seeking a Workshop Controller for its Leicester Central Dealership. This role involves driving the performance of the workshop technician team to maximize efficiency and exceptional customer service. The ideal candidate will have previous experience in a busy dealership environment. Benefits include a competitive performance bonus, company car scheme, generous annual leave, and training opportunities. Join a company committed to equal opportunity and support for all employees.

Qualifications

• Previous experience working in a busy dealership environment.

Responsibilities

• Drive performance of the workshop technician team to maximise efficiency.
• Lead customer-facing team to maximise upsell while maintaining customer service.
• Adopt new digital systems and processes.
• Develop team members' skills and knowledge.
• Optimise operational processes within the Customer Journey.
• Ensure compliance with relevant regulations.
• Make an impact across the department and dealership.

Job description

A leading automotive group is seeking a Workshop Controller for its Leicester Central Dealership. This role involves driving the performance of the workshop technician team to maximize efficiency and exceptional customer service. The ideal candidate will have previous experience in a busy dealership environment. Benefits include a competitive performance bonus, company car scheme, generous annual leave, and training opportunities. Join a company committed to equal opportunity and support for all employees.