Workshop Controller – Lead HGV Service & Workflow

Greenhous Group; Bilston; On-site; GBP 32,000 - 40,000; Full time

Benefits offered by this job

30 Days Holiday Including 8 Bank Holid

Company Sick Pay That Increases With L

Pension With Greenhous Contribution

Career Development Opportunities

Employee Discounts On A Range Of Prods

Qualified Mental Health First Aiders

Free Will Writing Service

Free Mortgage Advice Service

Free Eye Tests For VDU Users

Free Flu jabs if you are ineligible

On-Site Parking (Site Specific)

Cycle To Work Scheme

Period Positive Workplace

EAP – Employee Assistance Program

Job summary

Greenhous DAF is seeking an organised Workshop Controller to join the busy Willenhall workshop on a rota basis. You will allocate tasks, support technicians and ensure vehicles are completed within timescales, working with the Service Department to maintain productivity and quality.

The role requires strong organisational and communication skills, a hands-on approach to problem solving and a commitment to safety and high standards.

Qualifications

• Experience in a Workshop Controller or supervisory role within a commercial vehicle or motor trade.
• Understanding of HGV servicing, maintenance and repair.
• Ability to prioritise workloads and manage competing demands.
• Confident communication with technicians and the Service Department.
• Hands-on approach to problem-solving.
• Ability to work under pressure with attention to detail.

Responsibilities

• Control and coordinate the daily workshop workload and allocate jobs.
• Monitor productivity to meet timescales.
• Allocate work to technicians considering skills and workload.
• Liaise with Service Advisors on progress and delays.
• Support technicians with technical queries.
• Ensure work meets manufacturer guidelines.
• Keep job cards and paperwork up to date.
• Maintain workshop efficiency and safe environment.
• Provide guidance to the team to maintain high standards.

Skills

Organisational skills

Communication skills

IT skills

Job description

Greenhous DAF is seeking an organised Workshop Controller to join the busy Willenhall workshop on a rota basis. You will allocate tasks, support technicians and ensure vehicles are completed within timescales, working with the Service Department to maintain productivity and quality.

The role requires strong organisational and communication skills, a hands-on approach to problem solving and a commitment to safety and high standards.